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“I was having problems with the app so I called in a very LARGE order as I was driving. I was about 15-20 minutes away. When I arrived, the team had everything finished (about 30 sandwiches and 10 burritos). I was in and out of the drive thru with no wait. They had each sandwich type separated by bag and got the order completed with 100% accuracy. I feel like most people only leave reviews to complain so I wanted to take a moment to say NICE WORK to the team on the morning of 5/14/25. You made my morning stay on track and on time to get breakfast to my work crew.“
“One time I did sit down in the restaurant. I was so glad that they had a nice clean bathroom to go into. Whoever is in charge of the front end is doing a great job.
However i do have one pet peeve and that is forgetfulness.
Long story short, as for me personally? I am a such a big fan of bbq and/or sweet and sour sauce.
Unfortunately, more often than not, McDonald’s will forget my bbq and/or sweet and sour sauce after confirming it in my order. It’s frustrating because it happens almost every time we go there.
So I decided the next time I order sauce I will be checking the bag before leaving to make sure that they did not forget our sauces.“
“So I want to give a huge shout out to the morning staff! They are amazing, they know me by my name and are super friendly and have the most amazing manager but the night staff not so much. They do not pay attention to detail with your order at all and just do whatever they can to push you through the line without a second thought. She handed me my iccee and it was half way watered down. I mean literally HALF way watered down. That’s $3 gone down the drain because I can’t drink that and she knew that when she handed that to me. The morning staff there would never do that. The night crew really needs a sit down by management on how to run the show at that restaurant.“
“We walked in at about 8:20pm on 5/12 to a store that was OVERWHELMED by a group of rude and rambunctious teenagers. Looked like they had just completed the Color Run but I am unsure. My husband, myself and another woman eating her meal all felt the need to leave because of the overwhelming situation these kids caused. The staff needs an incredible amount of credit for the way they handled the whole ordeal. On top of that the food was delicious and the order was entirely correct despite the stress they must have been feeling“
“They can't get orders right. even ordering through the app. asked for no breakfast sauce as that stuff is gross. sticker on item said no breakfast sauce. open it up and it is drenched in sauce. nasty. I also ordered two of the sausage, and one of them ended up being the steak one. That steak is terrible... like worse than a Salisbury TV dinner. I give up.“
“I had an amazing experience at McDonald's during breakfast! The service was exceptional—everyone was friendly and efficient - above and beyond what you could anticipate from a fast food restaurant. My Egg McMuffin was fresh and delicious, and the hash browns were perfectly crispy. I appreciated how quickly my order was prepared, allowing me to enjoy my meal without any hassle. The restaurant was clean, making for a pleasant atmosphere. I’ll definitely be returning for my breakfast fix! Highly recommend!
Thank you to the team at the Sullivan McDonalds!!“
“Couple of things to say on this review: 1) Mia is an absolute all-star in terms of speed, efficiency, and attitude. Best on the intercom that I've ever experienced. She deserves a raise, immediately. 2) the middle aged lady that works mornings is a legend as well and I'm pretty sure she could identify me by my order by now. She also deserves a raise. 3) BEST McDonald's hands down. How this location has a 3.7 star rating is beyond me. Obviously the people reviewing it have never been to the downtown location and are extremely spoiled. 4) they actually customize my order when i request it rather than handing me a burger that's been sitting under the heat lamp. 5) NEVER HAD AN ISSUE HERE and i order here more than I'd like to admit!“
“Went to McDonald's instead of the killer burger or panda Express, or even subway. The strip mall owner fabricates lies against customers and calls the police on u for loitering because he doesn't know the difference between a paying customer and a piece of trash . Everyday I go out around those businesses and pick up all the trash that's thrown around by different people, I have yet to get a thank u the strip mall owner lives in a pile of filth and doesn't have any pride that I can see, so I take pride in my neighborhood and clean it up for him . I wonder how much these businesses pay each month to have their customers harassed and ran off . One day he will cost these businesses money being the judgemental liar he is . Don't bother spending ur money anywhere near those business around Walmart. So many other places to go where u can order eat outside and enjoy the sunshine and not be treated like trash.“
“Another McDonalds got my order wrong and they helped me out gave me a new order and some extras .Thank you for you help and awesome attitude always smiling and super cool every time I go to their location . Definition of awesome customer service ..“
“I came in today and must say everyone was really friendly. It didn't seem fake either, they were genuinely nice and there was a great vibe in the air. My food was ready extremely fast which was pretty cool. I was in an okay mood today but going here definitely cheered me up. My only complaint is the fries tasted kinda old, but besides that everything was great!“
“Great McDonalds, as long as you go through the drive thru!! Lol, jk.. the walk up window is awesome too just sucks in the winter time or when it's cold outside. Plan accordingly or bring yourself a blanket or maybe some hand warmers 💯“
“Service was great food was great I gave atmosphere a one star due to a gentleman by the name of Keith Was definitely not a team player was bragging about how great he is and how all the other employees suck he does everything and all stations better then all other employees Other employees were telling each other good job for being number one store for times and accuracy on getting orders out Keith entered the conversation saying your welcome that was all me you could see the Happiness and excitement leave all of the other coworkers and the atmosphere of excitement and happiness changed quickly was not satisfied with how this individual treated his fellow coworkers“
“Giving 5 stars for Lucas specifically.
What started out a bad trip to mcdonalds for a happy meal and ice cream for my granddaughter was turned around into a good visit thanks to Lucas.
I hate the ordering kiosk, I believe if a human can take my order, they should. And, after the kiosk failed at placing my cash order, we were upset because we had waited a long time for nothing.
By the time we left, Lucas had been kind, apologetic, and very customer service focused.
Thank you Lucas, I'm sure it's hard at times dealing with upset customers but you handled it very well!“
“Not bad. After being under appreciated by slaking teenagers not caring one way or another if customers like what they ordered or Care how long it takes to receive their order. Truth is that more than 5 out of 10 times when I visited my nearest Burger King restaurant my order was stale and dry presumably from being left under the heat lamps for A lengthy amount of time. let me just say that BK has been my favorite burger joint since they opened and I'm saddened by the loss of my beloved Whopper. My choice now is McDonald's. Why, I'll tell you why people act like they're really trying to add good service and good hot fresh food to their waiting customers. Now don't get me wrong the burgers at McDonalds are easily found inferior to the Whopper in its hey day. But hot and fresh beat stale and dry any day.“
“Gotta love the $5 McDouble meal deal. For my fellow cheapskates, I mean bargain hunters, that have not had the opportunity that would be a McDouble (or McChicken), four piece McNuggets, fries and drink for a mere $5. That'll save you some spondalicks!
Kid-friendliness: Must be cuz the place is always festooned with them.
Wheelchair accessibility: Accessible“
“This is a decent McDeez close to the Spokane international airport. We were all HANGRY (angry from hunger pains) having flown in from Los Angeles, waiting for our luggage, then issues with rental car not being ready, so on and ao forth and the whatnot... the Big Mac hit the spot!!!!!“
“Great place to get quickly food at night 🌙
Kid-friendliness: Not at this one. It's in a bad part of town, where all the homeless ask for money right outside the doors, but they don't want food.
Wheelchair accessibility: Parking upfront“