“Ok im sorry ok? I had written off 5 guys years ago thinking you had greasy overpriced small burgers. Not sure what I had eaten in what dimension but I was wrong. Holy crap they are huge. Fries are ridiculous and some of the best shakes around! What the heck? Why have I been depriving myself for so long?
(I even took half the fries home and added cheese for a family snack)“
“This Five Guys location has a super awesome crew! I frequent Five Guys back home in Phoenix, so I already have high expectations for their customer service, and this Vancouver team absolutely nailed it. The service here is just outstanding—exactly what you’d expect from a crew that knows how to treat their customers right and make sure everything is perfect.
I want to give a massive shout-out to Joseph, the fry cook. My burger originally came out with two slices of cheese, and since I don't care for too much cheese, Joseph immediately stepped up and remade my burger for me without any hesitation. He made sure it was exactly how I wanted it. Huge thanks to Joseph and the rest of the team Sarah, Ashanti, and Ally for going above and beyond!“
“The first time I came, I came during a huge rush. I haven’t had Five Guys before, but I’ve heard good things about it. This is close by my apartment, and I thought it would be a good time to try it. The crew there was working super hard. There was a wait, but I could tell that they were trying their best to juggle online orders, and walk ins. The girl who took my order was so kind. I made sure to let her know that she was doing a great job. The experience actually was quite positive. The wait was absolutely worth it. The burger tasted amazing, and it was so good that I came back the next day! The 2nd day was even better. First, the wait was super fast. Second, the atmosphere was amazing. There were 2 employees that were absolutely hilarious. The General Manager was also incredibly sweet, and reassured me that there wouldn’t be a long wait. The energy, and the food was a fantastic end to my work week. Overall, I’ve had a very pleasant experience for the 2 times I’ve come here. I’ll be coming back whenever I’m craving a burger.“
“I really love the fact that you can go in there be greeted within 30 seconds if not right off the bat I've got a good attitude and they're very courteous and suggest different food items and if you're not sure they help you figure it out they're very good people there!“