“The people working there very, very kindly took my order two mins before closing because my friend was in the hospital and really wanted them- didn't even bat an eye. Incredibly nice, even gave me the extra fries because it was the end of the night. May your closes always be quick and painless gang“
“I'm not thrilled anymore. I don't know if the things that changed are chain wide but my last visit wasn't great. I typically order in the app and then pick up. In the past fries were cooked when you walked in the door so they would be hot and fresh. Today my burger and fries were already bagged and sitting on a metal counter, waiting and getting cold. A small order of fries used to give a nice amount that was perfect for me. Today they barely filled the little bags they now use. For me, I'd rather a restaurant raised prices than reduced serving size. I do like the switch to little paper bags. The cups were paper but the bags contain less paper than the cups. They Freestyle soda machines, which I absolutely love. Unfortunately they removed my favorite and one of the reasons I go to Five Guys. Bye bye to caffeine free diet Coke. I'm seriously considering not going back even though they still make the best burger and fries.“