“Goran is amazing! Always so happy and helpful! I wish I could have given him a tip, bit apparently that isn’t allowed? I even asked if I could just write a card for him and I wasn’t able to. Too bad. He is truly the best and exactly the type of person you want to meet when youre getting your morning coffee!!!!“
“I ordered two Starbucks traveler units for an early morning volunteer event, fully expecting to wait 20+ minutes. To my surprise, they were ready when I walked in! Dani was working and completely made my day. She greeted me like she’d known me for years (even though we’d never met), recognized my name from the mobile app when I placed a separate drink order, and let me know right away that my travelers were good to go.
She was welcoming, kind, intentional, and fully present—at 6am on a Saturday, no less. She shared with me that they now have a machine that allows them to prep traveler units in just 3 minutes, which is a total game-changer. But even beyond the efficiency, Dani’s customer service was what stood out most.
Thank you, Dani, for such a positive and refreshing experience 🙏🏼“