“I had a really nice experience at this Starbucks! The interior is absolutely beautiful, and I loved the elegant design and overall atmosphere. The space feels modern, comfortable, and peaceful, making it a lovely place to sit and enjoy a drink.
I ordered the Caramel Frappuccino, and it was delicious! It tasted fresh, creamy, and smooth, although the ice wasn't completely blended, so there were still some larger pieces of ice that made it feel a little more like an ice smoothie. Other than that, the flavor was really good and I enjoyed it.
The store was pretty empty when I visited, so I noticed the staff were mostly talking amongst themselves and leaning toward each other. I'm not sure if that is appropriate while customers are coming in, but it didn't negatively affect my order. I did wish they had been a little more welcoming, smiled, or greeted me when I walked in.
Overall, I really enjoyed the beautiful interior, relaxing atmosphere, and delicious drink. With just a little more attention to customer interaction and hospitality, this location could make an already nice experience even better. I would definitely come back!“
“Very sweet and friendly staff who are very polite, don't seem to hate their jobs and take things seriously when serving customers. The barista was professional and I felt she actually cared to chat with me which is a nice change of pace as other Starbucks have lost their touch with customer service. My drink was correct each time I would come here, which is nice and the way it always should be. The drive thru takes an average amount of time to get through but overall I'm leaving 5 stars because I left with a smile on my face each time. Thank you to the team. Keep up the good work. You're appreciated.“
“Probably the one of the last few Starbucks provides outlets, which I barely found in Bellevue. That is why I love Kirkland so much, easy access to everything but still keep the small town feeling. Staff is friendly and environment is chill. I will keep supporting you guys!“
“This former Burger King has been transformed into a spacious and inviting Starbucks, the newest on the Eastside. The staff is comprised of the same great & friendly people who worked at the tiny storefront Starbucks (with no drive-up window) in Totem Lake West that I used to frequent.“
“We stopped in on a Sunday morning after a scenic drive around Lake Washington, and the baristas were incredibly friendly and even helped us find a cozy corner table by the window. My husband got his usual drip coffee and I tried one of their seasonal lattes, both were exactly what we needed to warm up. The place had a lovely calm to it at that hour, nothing too rushed or crowded, which we really appreciated. If you find yourself passing through Kirkland on a weekend, it's a perfect little stop to rest your feet and enjoy a quiet moment together.“
“Baristas are pleasant and friendly! Lovely to talk to if they aren’t too busy. My drink is always made correctly here and tastes great. The food tastes good, especially with sriracha. They’re fast when staffed and not alone. It bums me out when I see one of them working alone, but the service is still satisfactory. My only wish is for more seating options besides the sushi bar. I recommend this Starbucks to anyone who wants a great drink from kind baristas.“
“Great for groups, but very loud for studying
This Starbucks is the perfect spot if you are looking to gather with a big group, chat, and play games. The atmosphere is very lively, especially on weekends!
However, if you are looking for a quiet place to work or study, this might not be the best location. The background music is consistently played at a very high volume—the loudest I’ve experienced at a Starbucks. Even with my high-quality noise-canceling headphones playing study focusing piano music, I couldn't block it out.
Aside from the noise level, everything else here is great! I highly recommend it for socializing and casual hangouts, but you may want to skip it if you need to focus.“
“The food is the usual menu but this location differs in that it is larger inside with more seating and there is a drive-thru that stays open all the time. \nTo be clear, the store closes and all patrons have to leave but the drive-thru stay open.\n\nThe downside of this location is the limited parking and crazy lines of cars for the drive-thru.“
“I am a daily customer at the bridle Trail, Starbucks, and every single day without fail Sasha and Michela always make my day 10 times brighter!! They truly care about their customers and make it a point to build a good relationship with them. I’ve stopped going to any other Starbucks so that I can support and see my friends. They both know Mine and my mom’s names and our usual orders (Including the light ice). The atmosphere is also amazing, a great place to study and or do homework. They put a lot of thought into making sure your drinks and or food is perfectly made.“