Starbucks in Shoreline

“I’ve been quite a frequent customer at the Shoreline Starbucks on Richmond Beach Rd in Washington state. Out of every location I’ve ever been to in Washington state out of all of my years that I’ve lived in this state… this is the best service I’ve ever received. I was born and raised in the city of Bellevue, and I’ve lived here for 23 years until I’ve moved to California. Never in my life has anyone brought out the orders straight to me at my seat. I would go as far to say that this is the best service I’ve ever had in the entire west coast, which is the truth with in all of my experiences. Even when they’re busy here in shoreline, they still take care of every customer properly as if they’re family… including myself. I believe this is something that is worth mentioning to you since you are the district manager assigned to this location. I’ve spoken to so many friends of mine who live all across the country and asked if they’ve ever experienced anything like this, and their reactions were honestly full of shock. Most of them didn’t even realize that this level of service could be considered normal at a Starbucks. I’ve even asked friends overseas, and they all said the same thing—they’ve never heard of a Starbucks providing service at this level. Not even Canada, and they’re known to have a stigma of being super nice over there! It really speaks to how special this team is!!!“

“The staff at this Starbucks are always so kind and have great energy! Every time I am there, I hear them address regular customers by name, which tells me that they consistently give people a good experience and take time to get to know their regulars. They’re always playing good music, too, which I appreciate. It’s always upbeat but calmer music so it’s not distracting and fosters a mellow environment. Even though there’s no drive thru, I always choose this Starbucks because I know I’ll be treated well while here. The drinks are also always on point!“

“I just simply have to share what an extremely pleasant barista EM is!! So kind, helpful, friendly and went beyond the extra mile to make our experience top notch! Our java chip frappe, matcha latte and pumpkin cream cheese muffin tasted EXTRA yummy, all due to EM's "above and beyond" efforts!!“

“The Baristas are happy to be working and the coffee is reliable. They seem to rotate the staff alot at the grocery locations but I have never met anyone unpleasant. The grocery locations have very limited snacks and the display desserts just look dry & Tired so I'm sure they sell very little but unless you order plain drip coffee most people are spending $4-5 for specialty drinks so it still has to be banging business, I wish I owned a Starbucks!“