Starbucks in Yakima

“First time ordering from this Starbucks and we went through the drive thru. Staff was friendly from ordering, payment, to pick up. They can do two separate tabs and they were patient with us as we scanned through 5 different gift cards ??They actually put light ice in my strawberry açaí refresher and were friendly in asking me and my friend what our plans were today. Quick, friendly, and accurate is how I’d describe this Starbucks location.“

“This location, initially after opening, was painfully slow. However, I came in today and they rocked. Two employees stood out to me: Holly and Shannon, however every employee seemed super friendly and on the ball. Was there a staff change? Whatever it was, these guys and gals are keepers!“

“?????

Nemo at Starbucks is a customer service superstar! Even when the line is long and people are clearly stressed, he has this amazing way of lightening the mood. Whether it's a quick joke or a friendly comment, Nemo makes everyone feel a little better and more at ease. His positivity and warmth make grabbing a coffee a genuinely pleasant experience. Five stars for Nemo—he's the reason I keep coming back!“

“I have never ordered what I call a "fancy drink" until last week, had no clue, just wanted caffeine without dark coffee. Hannah was so patient, going through refreshing drink options, even when a mom and two children waited for at least three - four minutes which in Starbucks' world is a wait. Resulting pineapple with coconut and something else was delicious, a drink I can enjoy there if I'm feeling social or make at home. Wonderful to see manager Melissa as well, she has a genuine smile and presence that lights up a room, as does Hannah.“

“Only reason i gave this a 5 star is because of the awful service i have had. Any time I have ever stopped by for a quick coffee, i have had terrible service. For example, one time I went in and 3 of the baristas were standing on the opposite side of the stand over where the seating area is and were just talking. 2 of them looked over at me and seen me standing there. They didn't even stop their conversation to come help me or bother telling me that they would be right with me. After about 5 min of waiting one gal finally came over, didnt even apologize and said to me, "What do you want?" she was a little hostile as well. So i refuse to go there anymore. I always go to Ashley at the safeway on 16th! Much much better service“

“I would put that it's over priced, but it's Starbucks, we all know it's over priced , so let me tell you some you maybe didn't know, the voices of the famous Disney cartoon and movie characters Mickey and Minnie, got married in real life! ? ??, why does this relate to Starbucks? It doesn't. Go get your coffee from wherever you want who cares what they say man. Unless I say it, then yes.“

“Customer service at the store is literally the best. They are so kind and nice. They actually care so much if you’re getting this and you ordered! Adrian and Maddie always go above and beyond Today and every day! I can’t speak enough about them! Thank you guys! And thanks for making my birthday special the other day also!“

“I frequently purchase an iced mocha and a newspaper here during my morning walk. Service is always excellent. My complaint is with management. They recently installed new payment machines, and rather than improving on the old system, they have made it worse. Under both systems it is impossible to leave a tip for your workers when paying with a credit card. This is the only take-out business I know of that treats their workers like this. Also, under the “new and improved” system, I cannot pay for my newspaper and mocha in the same place. I have to go through the grocery store checkout to pay for the paper. Very inconvenient and unaccommodating. Please do better!“

“Was just another Starbucks really. ;) That being said, the drink was just as delicious as it always is and the customer service is always so welcoming and they are great when it comes to helping you order if you want to try something different they have great recommendations.“

“Love my coffee, and it's so nice just to sit down at a table at Safeway, to relax, enjoy my wonderful French vanilla, watch everyone run like chickens, and have a great good laugh,too. Because when I'm finished I'll be right back with the flock.“

“ABSOLUTELY LOVE EVERY LAST BARISTA AT THIS ESTABLISHMENT!!!!

Parking: Great access for handicapped

Kid-friendliness: Absolutely the best when it comes to service and kids!!!

Wheelchair accessibility: Of COURSE!!!“

“Well, I work here, and its awesome, great coworkers great effort to give customers a great experience and biggest goal is to get customers their drinks as fast as possible and connect with them in an impactful way to where they want to come back just because of us ?“

“I always go to drive up, but today I wanted a cup, so I had to go inside. The initial staff that helped me she was nice. The rest of the staff nsm. I’m sorry I don’t know Starbucks inside etiquette, but I do know common courtesy, they do not!!!“