Jake's Restaurant

CLOSED
$$$ •

21445 Gumina Rd, Brookfield

About Jake's Restaurant

Jake's Restaurant has a rustic charm that has remained unchanged for at least a decade. The restaurant offers a cozy bar area, perfect for starting the evening with an old fashioned. Upon arrival, guests are seated promptly, and the servers are attentive to their needs.

The menu features a variety of steak cuts, and the haystack of onion rings is a popular choice among diners. There is also a large selection of toppings available for customizing the steak.

However, there have been some recent changes, with the restaurant now under new management. Some customer favorites have been removed from the menu, and there have been issues with unavailable items.

The hospitality group that was brought in to "straighten things out" appears to be absent. The parking lot is in poor condition, and there were cigarette butts on the ground, with some staff smoking in full view.

The service has been slow, with water not served at seating due to a lack of glassware. The ventilation system seems to need cleaning, as there was a haze in the dining room, bothering customers' eyes.

The food that was served, including the steaks and sides, received positive feedback, but the overall experience was negatively affected by the disorganization and lack of support for the waitstaff.

The owners, who are currently absentee, are encouraged to invest in resources and systems that will enable their employees to provide the high-quality service that Jake's Restaurant was once known for.

Jake's Restaurant Reviews

3.6
460 ratings
Restaurantji Rating
5
40%
4
15%
3
15%
2
10%
1
20%
Food
4.2
Atmosphere
4.1
Service
3.8

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