Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Wake-Up Wrap - Bacon Egg and Cheese
Assorted Half Dozen or Dozen Donuts
Wake-Up Wrap - Egg and Cheese
Munchkins Donut Hole Treats
Dunkin' Coconut Refreshers
Sausage Egg and Cheese
Caramel Iced Macchiato
Hazelnut Iced Coffee
Hash Browns
Iced Latte
Dunkin' Donuts Reviews
227 ratings
Share your opinion about Dunkin'
Hit up this dunkin almost every morning and every morning I ask for light ice and every morning its a whole cup of ice I could be wrong on the definition of light ice but dont think this is it
Customer service at this location has really gone downhill since new management took over. Forgot an item when ordering at the speaker, and was told at the window that they can't add anything at the window. They also messed up my drink order, so I handed it back at the window. I was told to park and wait for a new drink even though nobody else was in line. Decided just to go in rather than drive around again for the missing item. The munchkins we ordered were stale and tasted...read full review
The workers are really nice and friendly and non stop work to get customers their food but the manager is rude, has an attitude and threw my loaded hash brown at me. Highly suggest corporate look into finding a replacement for the manager lady here. Had to stare her down due to everyone else working and she was standing around and my hashbrowns weren't being made for at least 3 minutes after I ordered them until she got irritated I kept looking at her and she then started making...read full review
Hours
| Monday | 4:30AM - 7PM |
| Tuesday | 4:30AM - 7PM |
| Wednesday | 4:30AM - 7PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5:30AM - 7PM |
Dunkin' is a popular restaurant known for its excellent customer service. The staff are helpful, accommodating, and professional, with one worker particularly praised for ensuring orders are correct and providing quick service. The location is clean and quiet, making it a nice place to enjoy a coffee and doughnut. It is also kid-friendly and has a drive-thru, although the line can get long in the early morning. While there have been some issues with orders not being ready when customers arrive and items being out of stock, the overall experience is positive. Customers have noted the workers are sweet and friendly, with one customer praising the staff for resolving a transaction mistake. However, there have been concerns about the icing on the doughnuts not sticking as well as it used to. The coffee is generally great and consistent, but customers are advised to check their order as sometimes additional items like cold foam are left off. The level of friendliness from the staff can vary, with some customers reporting a "bright, sunny" welcome, while others experience a more indifferent attitude. Despite these minor issues, Dunkin' is considered the best location in Janesville.