Tom's Drive In
$ • Fast Food, American, BurgersAbout Tom's Drive In
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Tom's Drive In Reviews
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I just stopped at the Westhill Road Appleton, WI location, only ordered a Tominator sandwich only, no Mayo, no onions, heavy pickles and Bravo! This burger was delicious, first time ever made with lots of pickles the way I like it. Normally when I ask for heavy pickles, I get three extra slices. This burger was awesome!
I got the pumpkin shake and went back in the next couple of days for more. They are so, so, good!! This time I got the bacon chsburg combo. It was awesome!!. The fries were nice and crispy. Loved it!!
Owen was wonderful asking a lot of questions over the phone about allergens. He agreed to let everyone know to prepare and bag the food separately! Huge thank you for making the food safe for my kiddo!
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
Tom's Drive In, located on Westhill Road in Appleton, WI, is known for its delicious food, particularly the Tominator sandwich, cheese-curds, burgers, and chicken tenders. The outdoor walk-up counter and the Carnival rides themed diner give it a classic and nostalgic feel, making it a popular spot for many. The staff generally provide friendly service, and the restaurant maintains a clean environment with a recently updated interior. Customers appreciate the consistent quality of food and service, noting that it remains a reliable choice despite changes in other places.
However, some areas could use improvement. There have been concerns about employees not wearing gloves while handling food, which is a health code violation. Following the example of nearby competitors, it is recommended that gloves be used consistently, and fries be placed in bags with tongs rather than by hand for better hygiene. The fries have also been overcooked at times, resulting in hard, dark golden brown pieces, which affects the overall quality. Addressing the timing of fries cooking would help ensure they are served at their best.
The presentation of the burgers is another aspect that could be improved, as they are often assembled in a somewhat sloppy manner. While not a major issue, better presentation would enhance the dining experience. The dining area, especially the floor, has been reported as sticky from spilled soda, and tables sometimes need better cleaning.
Overall, Tom's Drive In offers tasty food and a nostalgic atmosphere, making it a good place to visit. Addressing concerns about food handling, fries quality, presentation, and cleanliness would further boost its reputation and customer satisfaction.