Caribou Coffee

Name: Caribou Coffee
Address: 5450 Buttonwood Dr, Madison, Wisconsin, 53718, US
Telephone: (608) 740-7997
Price range: $
Rating: 3.8

$ • Coffee Shops, Juice Bars & Smoothies

Hours:
5450 Buttonwood Dr, Madison
(608) 740-7997

About Caribou Coffee

Caribou Coffee at this location is known for its great service and friendly staff. Customers often visit because of the delicious food and drinks, especially the mocha coffee and seasonal beverages like the holiday drink. The atmosphere is consistently pleasant, clean, and cozy, creating a calm and quiet environment that enhances the coffee experience. The drive-thru is also efficient, allowing for quick service when needed. Many reviews highlight the helpfulness and kindness of the staff, with some employees going above and beyond to ensure customer satisfaction, such as remaking drinks if needed and engaging in friendly conversations. However, there was at least one instance where a staff member's behavior was disappointing, with unprofessional shouting and blaming management, which affected a customer's impression. Despite this, most customers appreciate the overall positive environment and the staff's efforts to create a welcoming space. Customers also enjoy participating in trivia at each order, finding it a fun way to engage. Overall, Caribou Coffee offers good coffee drinks, a cozy atmosphere, and friendly service, making it a favorite spot for many.