Pizza Hut in Madison

“I was having problems with my online order and when i called Thomas answered the phone and was so helpful! Some of the best customer service i’ve had in a very long time! He even called me back after we were disconnected! went above and beyond to help! Give Thomas a raise!! lol“

“I order pickup from this Pizza Hut occasionally, it is reliably good pizza. The last 2 times I have stopped, the people at the pick-up window were very nice, and the pizza was spot on. I am a fan of their crust, especially the pan style. They also have a drive-thru pick-up window.“

“Pizza was made exactly to order three times in a row with friendly, flexible, and timely delivery. The hand-tossed is the best crust of any delivery pizza in the area. Even though it was a discount deal this time with three toppings, all were generous. Website easy to follow.“

“It is always a great experience when coming to this Pizza Hut location. Gilly did a great job and displayed a can-do attitude when helping me with picking up my order. He even helped me bring the 10 pizza's out to my car, which I really appreciated. This location has a great team. I would recommend this location if you want hot and fresh pizza. Thanks again!“

“I would like to express my gratitude towards this Pizza Hut specifically! Brian is an awesome manager and a very kind gentleman. I have order from this location over 5 times and the staff was kind, and reassured my food would be fresh! It was indeed hot and delicious. One of the best locations I’ve ever visited! I’d also like to thank Brian for reassuring that I had the correct order. I literally drive quite a ways because this is one of the best fast locations I’ve ever visited. Thank you all!“

“This location on Mineral Point is great. I stopped ordering from Pizza Hut years ago (in another state) because I felt I wasn't getting what I paid for. However, I've been very satisfied with the food and service here. Most of the times there is nothing wrong with the order but once the order was late and not very warm (delivery drivers had called out) and today the app didn't take my points. Both times I was more than happy with how they respectfully handled the issues and appreciated the great service. All other times there has been no problem at all with my orders and to be honest the aforementioned issues weren't anybody's fault at the restaurant. Five Stars! Thank You!“

“Thank you to the nice young person who handled my order today (the day before Halloween). She was all alone and super busy! I was on hold for awhile so I drove to store to place order. The worker was really sweet, calm, cool, and collected for being alone and super busy at 2:30 p.m. on a Wednesday! Thank you Pizza Hut person for making it happen!“