Starbucks
$ • Coffee Shops
Hours:
2501 S Stoughton Rd, Madison
(608) 394-3077
About Starbucks
Customers' Favorites
Siren Shell Plastic Cold Cup
Iced Cinnamon Dolce Latte
Chocolate Chip Cookie
Pumpkin & Pepita Loaf
Double
Starbucks Reviews
Ratings
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks is a popular spot, with regular customers who enjoy their visits. The location has shown promise in the past and has a welcoming atmosphere, with friendly staff, like the drive-thru attendant who patiently helped a new customer. However, some have experienced issues with inconsistent drinks, such as vanilla lattes without vanilla syrup, and a lack of customer service skills from newer staff.
The coffee is the same quality as any other Starbucks, and the parking is good. However, there have been some concerns, such as a lack of toilet paper in one of the restrooms, and the music being a little too loud for comfortable conversation.
The store seems to be held back by staffing challenges, with new employees and understaffing leading to delays in order fulfillment, particularly with mobile orders. The manager's practice of conducting employee reviews or interviews in the public lobby has also been a source of concern for some customers, who feel this is an inappropriate and uncomfortable practice.
Despite these challenges, the drinks and food items, such as the breakfast sandwich, have been praised by customers. The location also offers a comfortable space for customers to work or relax, making it a popular choice for those in the area.