Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
11525 N Port Washington Rd, Mequon
(262) 241-0700
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
I made an order for 3 sandwiches, set the time for delivery, and it has taken over 2 hours to arrive. the excuse I get from JJ is that "they use third party drivers and didn't know how far away they were". what the heck is that all about? horrible customer service.
2 hrs to deliver one sandwich 6 minutes away...and it was soggy and warm by the time it got to me 🤢
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Jimmy John's offers tasty sandwiches with fast service, but the customer experience can sometimes fall short. The staff could benefit from being more personable, friendly, and attentive towards customers. The atmosphere may not feel warm and welcoming, with loud music that might not appeal to everyone. Despite some service issues, the bread remains super moist and fabulous. Online ordering and pickup options are available, but improving customer service and organization is needed, especially during busy times. Recent reviews highlight that wait times can be long, with some customers experiencing incorrect orders or slow deliveries, despite the food being prepared correctly and tasting excellent. The overall quality of the food remains a key positive, but better management of service speed and staff treatment could make the experience much better.