Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' seems to have mixed reviews. Some customers have experienced long wait times in the drive-thru due to understaffing, while others have praised the employees for their hard work and excellent service. The food is sometimes a hit or miss, with items like the bacon snack strips or a jelly donut described as greasy, inedible, or stale. Sandwiches can be bland, and matcha drinks sometimes have powder chunks. Despite some shortcomings, the employees were commended for their friendliness and efficiency when handling orders, being extremely apologetic and helpful. Many items like the Boston cream donut, strawberry glazed donuts with sprinkles, and vanilla iced coffee are delicious, and food is often served hot, fresh, and fast.

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Dunkin' Donuts Reviews

1.7
198 ratings
5
12%
4
3%
3
3%
2
12%
1
70%
Food
2.0
Atmosphere
1.9
Service
1.8

Share your opinion about Dunkin'

hard to communicate with employees, Order is wrong almost every single time. I continued to go back because it is convenient and hope that they can figure it out. check your change also, they have tried to short change me multiple times. Lost hope. never going back to that location. corporate needs to step in and straighten these places out or shut them down
I was just at the Dunkin on Howell in Oak Creek. I ordered donuts, bagel bits and 3 drinks. A dunkalatte, a PB&J Cloud Latte and an iced chai latte. 2 people ordered behind me. It starts with those two people getting their ordered drinks before me. I waited patiently and when they finally “made” my order they put two drinks in the counter. When I ordered my PB&J latte the guy taking my order combined it and the chai latte. I tried to explain I did not order the PB&J latte...read full review
This was HORRIBLE!!! I asked for 2 vanilla long John's and 1 chocolate circle donut. They give me 2 vanilla CIRCLES instead of long John's and when we ask for them to fix our order, the STUFF our donuts back in the bag. Sure they give us an extra, BUT IT IS SQUISHED, GROSS, AND THE FROSTING IS GONE?!?!? I am never going here again.

Read All Reviews(198)

Hours

Monday 4AM - 8PM
Tuesday 4AM - 8PM
Wednesday 4AM - 8PM
Thursday 4AM - 8PM
Friday 4AM - 8PM
Saturday 4AM - 8PM
Sunday 4AM - 8PM
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