“I was greatly impressed with the service today because I had ordered a quarter pounder with cheese and it came without cheese but then they apologized and got me another one with two cheese slices as another apology for forgetting the original one. It was so tasty and I am so grateful for their willingness to, be flexible and make things right especially since it wasn’t that manager’s fault. And from working at a fast food place before, I’m sure the person who forgot very much appreciated her, making it right, rather than just ‘throwing them under the bus.’ God bless you gracious people!“
“My only wish would be for the french fries to be hot AF, every time, without having to ask for fresh french fries! I mean c'mon, the fries literally have a 3 to 5 minute window and that's when they're fresh out of the grease. So please McDonald's throw the rubber taters away or at least ask customers what they prefer, who knows maybe some people enjoy the rubbery texture, I do not however, and I've never had this problem at Culver's so I know it can be done. Also when specifically asking for a LARGE 4.00 fresh french fry the container should be filled to the top, if I want a medium I would ask for a medium... Nothing is more irritating than paying for cold food. ?“