“Great McDonald’s
Very friendly employees
Clean interior,restrooms and good vibes especially With the music played here.
The food is prepared good like any other great McDonald’s location.
The food/order is received within 2-5 minutes here at this location always whether it’s ordered via inside,app,drive thru or curbside.
Will be back.“
“Very friendly staff on the graveyard and lunch shift, haven’t interacted with dinner yet. The cheeseburgers and Big Macs are fresh for McDonald’s and taste pretty good. Fries are average but that’s alright.
I really like the staff, they’re pretty quick and patient“
“I ventured forth to McDonald's one day,
To try the Big Arch they put on display.
A mountain of calories, fat stacked sky high—
“This feast will fill me!” I thought with a sigh.
But bite after bite, my hope took a dive,
For something so hefty… it barely survived.
A thousand calories? Gone in a blink—
My stomach said, “That was a snack, I think.”
Oh Big Arch, you giant, you greasy facade,
You promised a feast but delivered a fraud.
I’ve had lighter meals that did far, far more,
Than this towering titan of burger folklore.
Yet credit is due where credit belongs,
The staff kept it moving, no waits, no wrongs.
Polite and efficient, quick with a smile—
They made the whole trip at least worth the while.
So here is my verdict, both honest and true:
Big Arch, I expected much more out of you.
Next time I’m hungry with calories to spend,
I’ll look just about anywhere else, my friend.“
“went in the drive thru and some crazy lady started recording the girls working, they all looked like minors too. she finally got out of the line and I got my food, somehow I still managed to get it quick and hot with kind service, the line behind me tho was longgg. no idea how they deal with people like that“
“I wasn't planning on stopping at McDonald's but I miss my turn and I saw this location it was easy to get into and out of right off the main stretch the service was phenomenal the food is great and I don't think that I was at either window for longer than 30 seconds I would give 10 Stars if available thank you“
“Large M&M McFlurry is perfecto! The one thing I will say is, the staff need to be more Attentive when there is a line to order inside at register, while they all just keep focusing on the drive thru orders vs helping inside orders even be taken. Otherwise, it's a great place! Staff are kind!“
“Kid-friendliness: It doesn't have a play area, but they have a good selection for kids meals, not worth the price though sadly.... Honestly last Happy meal I bought my friend I think they got like four fries in the fry cup....
Wheelchair accessibility: They are definitely wheelchair accessible so it's easy for people to get in and out they also accept service dogs which I really appreciate“
“Always kind staff. This isn't my favorite food place but it's one of the better locations. Food is always fresh and correct. Never have had an issue here. McDonald's needs to bring back salads! Remember vegetables? I do and love them.“
“This McDonalds is by far the best one in Madison. The staff here are very friendly and hard working. The night time manager Brandon is especially helpful. When my order was wrong he corrected the issue right away for me with great care and customer service. The employee taking orders in the drive through was also very helpful and on top of things. Took my order accurately and got me my food in under 5 minutes. Thank you to the hard working employees of this location!“
“We go through the drive-thru on Saturdays, and we love Amanda! She is kind, efficient, personable, and really great at her job! Our order is always correct so she is proficient with the computer system. We always know its going to be a good visit when we see she's at the first window.“