“I had a mishap today with my online order but ashlin made it right . She made sure to diffuse the situation while also keeping the restaurant moving during a lunch rush . She made sure my boys had freshly made food and I sincerely appreciate it. There needs to be more ppl like ashlin in this world. I plan to pay it forward on her behalf.“
“Surprisingly a great experience at this Mikey D's. Food was freshly made to order. Tonya B, I think that was her name. She was courteous and polite. You can tell she takes her job seriously. No running around everyone had a job to do and it was organized. Will be back. Thank you for the great service.“
“This McDonald's has some of the freshest food items in Rockford I haven't been yet where I had a cold order of fries, burgers, or anything that was supposed to be served hot and fresh. Even on their busiest days the line still moves quickly.“
“I am a regular at this location and today was my best visit yet
The red head girl at the window is a fresh of breathe air she took my order promptly was very friendly polite and sincere. Such a great experience she made my experience worth it will becoming back because of her . Glad to see they are getting great people“
“Came through the drive thru and there was only 3 employees working this night but yet they were amazing and nice. Went to 2 other locations that same night that said was open 24 hrs and 11 th st had cones blocking the drive thru and wouldn't take any orders and the Harrison Ave location turned away 10 or more cars saying they were taking no more orders due to being short staffed. Waited in line for over 15 mins just to get turned away....the kishwaukee location had some of the nicest staff working that night“
“So dont get me wrong the wait is long but it's the best McDonald's food. Fries were full, plenty of toppings on sandwiches, order done right... Crazy that it's a low bar but as long as you have more than 5 minutes to wait I would pass other McDonald's just to go here.“
“They do it right here for breakfast in the morning, can actually taste the flavor of the biscuit and not over toasted into a frisbee like other places do. A+ to the morning Manager and staff here at the Harrison off of Alpine location here in Rockford, Il“
“Got a tall black coffee for 1.85 and even won a free biscuit sandwich using the monopoly peel and play. The lady brought it to my table, and was very friendly. Even offered to refill my cup if I needed it which really surprised me. I could see myself coming here to drink coffee and read a bit“
“♡☆ I was absolutely served with a warm greeting and an awesome smile by your employee, JORDAN. He is professionally mannered and even told me to please ? visit McDonald's again. That was the very first time a McDonald's employee ever told me that. McDonald's should be PROUD to have this employee, JORDAN, working for them. I will come back & JORDAN, thank you for your help and service ?“
“I came here with my granddaughter because according to Google, there was a play place in this McDonald's. We got there and there wasn't one! So that was kind of disappointing. But the dunkin' donuts next door kind of made up for it!“
“Personally when I go I get good service! There were a few times the employees didn't want to add something on Or scan my app for points BUT it's fast food and yeah I loved my Fry's and hot 🔥 coffee!
The coffee is always 😋
Kid-friendliness: They don't mind if your kids run around
Wheelchair accessibility: They have accessible doors and seating“
“The manager was very nice and they work efficiently. My fries took longer than expected but he let me know the situation right away. I don’t mind the wait especially since they have the monopoly promotion going on and is crazy busy. I’m glad to see a manager who is great at communication“