“Went through drive through, was having trouble with app, employee was perfectly timely both in letting me try and figure out my app issue, resolving problem and food was hot, crisp and fresh. Many thanks as I was picking up for family that can be quite particular.“
“As a Muslim I have no choice but taken fish sandwich. They just made it so casually. Put so much white sauce and pack it with sticky sausage outside. Need to be careful for customer service. We want McDonald’s add values to people life.Dietary restrictions: They should have some Muslim and vegan menus.“
“This is MY Mcdonald’s i go to every time! best in Rockford. it’s also the closest one to my house which is nice. staff has always been friendly and never has an item been missing and rarely ever forget any specialties as i custom my meal almost every time! nice Job here!“
“I filed a complaint about an iced caramel coffee I ordered there that didn't have any caramel flavoring. I hadn't take a drink until I was on my way home from the drive thru and didn't want to go all the way back to the restaurant. I rec'd a phone call from the manager Theresa about a day and a half later to solve my complaint. She offered to either give me a free iced coffee when I came in or she would mail a coupon for a free iced coffee. I think this is GREAT!!! I asked for the mailed coupon. I would recommend this location to everyone for the fast way they reached out and solved my complaint.“
“This is my favorite McDonalds to go to. They always get my order correct and the line is always quick. This is the only McDonalds I go to because the McDonalds on Harrison is the worst, the one by Walmart is always packed, and the one on State Street is far/slow but they get the orders right.“
“The ladies that were working here on Christmas deserve some serious praise and a raise! They were the first McDonald's that was open 9 hours into my 10-hour road trip from Arkansas and I was so thankful. There were so many people flooding through their drive-thru (since this was the only open location) and they took it in stride with a great attitude and fast services given the situation. To top it off, it was the best burger and fries I've had from McDonald's. 5 stars!“
“Very good customer service. And I never had any problems with this location. If you go too this location ask for Millie too assist you with your order .I guarantee you won’t regret it . She is awesome . Also this is my favorite McDonald’s.“
“The store was clean and inviting, the service was excellent, I was greeted by a very nice girl with a smile and a how can I help you today. They treated me very well like they were happy to see me. The workers seemed like they were working together. When I was leaving the girl who took my order said Have a nice day hope to see you again soon. I will go back often for the friendly, and fast service and freshly made food. This McDonalds is best ones I have went into in a very long time.“
“I love their curbside service and they have made so much improvement on getting the order correctly. I have not a missing item or incorrect order in almost a year. Thank you so much! McDonald'sParking: Plenty of parking, whether your handicap or not or in a hurry or not.Wheelchair accessibility: Plenty of room for wheelchairs!“
“So decided to go in dine and as soon as I walked in door friendly staff with smile I had the pleasure of having my order taken by tequila who was friendly big smile and helpful she took my order and told me to have a seat and she would bring it to my table seeing It was just with my three kids that small jesture meant a great deal we sat patiently waiting for food to arrive she food brought to table lets start with food I ordered a double quarter with cheese it was really good grill team 5/5 then fries was fresh not too salty nor under salted fry station 5/5 the drink tasted like a coke an not water my kids loved their happy meal it made them feel good as I sat and ate my food I looked around just soaking up the energy in the restaurant and cleanliness was 5/5 as I left I spoke with the maintenance employee Jamie just hello and a little small talk but didn't want to disturb his work however he was friendly pulling weeds really focused on leaving property looking good he really liked his job and said hopes to work his way up that was a good experience reminds me of going to sit in McDonald's back when I was a child I hope everyone gets that experience when they go overall 5/5.Parking: Plenty of parking spots parking lot cleanKid-friendliness: Booster chairs for kids“
“To young lady taking order helped us to use app very very helpful our usual order Large fries no salt a McChicken extra Mayo a cheeseburger extra pickles onions very delicious and ? LIVE THIS MCDEES ON NORTH 2nd Street in loves park IL always pleasant people delicious hot food ??“
“Even at 1 in the morning they got fresh sweet and unsweetened tea. The food is always fresh, even the fries are fresh and not over salted. The ladies that work here are sweet, honest and hard working. I would recommend this Mcdonalds to anyone who wants fresh quality food and friendly service.“
“My experience at McDonald's was quick and convenient. I ordered a Big Mac with fries and a soda. The food met expectations in terms of flavor and speed. The atmosphere was lively, and the service was efficient. In short, McDonald's is a practical option.“