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“Walked in at about 5:15PM and saw one other family. It was a disaster with food everywhere. No cup lids, no napkins, garbage was piled so high it was nearly overflowing.
Clearly, the staff don't care about this restaurant.
For those that care, ketchup is only in packets. The amount of waste this creates frustrates me beyond belief. We'll eliminate straws, but you can open a thousand ketchup packets for your family.“
“The best experience I’ve ever had at McDonald’s- thanks to Von. So it’s 10:15pm and I stopped by for the kids for a late snack (happy Mother’s Day to all moms). I am new with using the app at stove through so The cashier said if I pulled to the window that she would help me. I told her what the kids wanted and she suggested the best choice from the app. I wanted a hot drink and she made it personally and then asked me to taste it to make sure it tastes good!!! WOW! Thanks, Von, for being so patient, kind and helpful tonight. You went above and beyond. This is a great example of customer service at a fast food place.“