McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5195 Elevator Rd, Roscoe
(815) 623-9150
About McDonald's
Customers' Favorites
McDonald's Reviews
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I was there to get 2 large coffees this morning, girl handed me cup of first coffee..guess what..lid wasn’t frickin on and it went all over my new car and me!!!!! This is the second time it’s happened! Like to know if owners are going to pay for my new car to get detailed???. WTH! Also…..they’re as slow as molasses.
I typically get drinks at this McDonalds and never have any issue. This morning I ordered hotcakes a BEC sandwich and a hash brown-at first I was given a bag that had 8 sandwiches in it (which was way more than my order) so I returned it and had to tell them 4 times what my order was. After they pull me forward and I had waited 20 plus min (which is a long time for ONE sandwich pancake and hash brown) they bring out my order. Except they still didn’t have the hash brown. I had...read full review
I am very disappointed with the fact that all 4 sandwiches were made incorrectly. I saw the tickets on each sandwich showed the correct information but whoever made them didn't take the time to read
Menu
Hours
| Monday | 4AM - 11PM |
| Tuesday | 4AM - 11PM |
| Wednesday | 4AM - 11PM |
| Thursday | 4AM - 11PM |
| Friday | 4AM - 11PM |
| Saturday | Open 24 hours |
| Sunday | 4AM - 11PM |
People in Roscoe Also Viewed
The McDonald's restaurant is a well-loved establishment known for its crispy chicken nuggets and spacious play area for children. While it offers a kid-friendly environment, the dining area is relatively small due to the play space. The breakfast options, such as the big breakfast with hotcakes and the breakfast burrito meal, have been praised for their taste, though some customers have mentioned a lack of syrup and butter or insufficient sauce.
The restaurant has received positive reviews for its friendly staff and their willingness to address any issues with orders promptly. Customers have noted that this particular McDonald's location seems to participate in deals more than others, and the staff are always polite and accommodating, even for large orders.
The best example of exceptional customer service was highlighted by a customer who mentioned the cashier, Von, who went above and beyond to ensure a positive experience, even suggesting the best choice from the app and personally preparing a hot drink to the customer's satisfaction.