Cousins Subs

Name: Cousins Subs
Address: 2320 E Moreland Blvd, Waukesha, Wisconsin, 53186, US
Telephone: (262) 798-1800
Price range: $
Rating: 4.3

$ • Sandwich Shops

Hours:
2320 E Moreland Blvd, Waukesha
(262) 798-1800

Menu Order Online

About Cousins Subs

Cousins Subs is a restaurant known for its fresh and customizable subs. One popular option is the "sub in a bowl," which can be ordered with double meat. The bread is praised for being fresh and delicious, making it a good choice for events or gatherings. The location is described as clean and welcoming, featuring a drive-thru and online ordering options.

Recently, customers have highlighted the great service, particularly from a team member named Charlie, who was described as pleasant, helpful, and cheerful. Many have enjoyed the cheese steak sub, noting it was perfect, and the chips were also appreciated. This particular Cousins location has been recognized as a flagship, standing out among others for its quality.

However, there have been some issues with the lunchtime team. Some customers reported that their food was not prepared as requested, with incidents of incorrect orders and lazy preparation. The manager is recognized as amazing and quick to fix errors, but the lunchtime team's attitude and customer service need improvement.

One example of poor service involved cold fries that were not replaced until the customer asked for fresh ones. The team member was uncooperative and had a negative attitude, which was not well-received by the customer. Despite these issues, many customers still appreciate the overall experience, with one noting that the bread is fresher when the restaurant opens compared to later in the day.