McDonald's in Beckley

“What a great, positive experience. The restaurant design is cold modern. No human interaction or anything in the design. Order at the touch screen. But they had put up scarecrows and nice decorations. They ran out of large fry containers, but the woman made sure we knew that we got two mediums in place of one large. She was so kind and generous. Great eye contact. I have never felt so cared about at a McDonald's or even known that I wanted to feel cared about at a McDonald's. The team seemed relatively happy to be there doing their jobs. Thank you Harper Rd McD for putting people first. It was really felt.“

“Service was great. Staff were extremely friendly, and professional to every customer. It was moderately busy, but the crew worked well togrther and moved the lines efficently.I needed a Large Frap remade for my friend, because she is lactose, and she had admittedly ordered it wrong on the kiosk. I explained this error, and they immediately remade it for her with a smile; while busy, and even brought it to our table. This McDonalds seems to be efficient waiting time wise, while still offering hot and delicious food. Would highly recommend going here for a comfortable atmosphere, as well as great, hot food.“

“Amazing service, super friendly staff, and great location! Special mention to Abbie, who was super nice. We ordered hot teas, and she could see that it was hard to hold on to, so she just grabbed additional cups so we could place the original cups in them, and comfortably hold our drinks. She was also really nice, and the service was very prompt. Great service and great location!“