Coolfont Resort

Cabins felt damp. Fans in bathrooms don’t work well. I would not stay in cabins again

Service: 2

Food and drinks: Amazing

Service: 5

Unfortunately....this is the Coolfont Resort now.
Terrible fire.

A real treasure. The staff is friendly and helpful. The rooms are clean and cozy. We really enjoyed our time at this treasure. The grounds are well kept and plenty of free parking. You won't be disappointed.

Service: 5

We had a fantastic two-night stay at Coolfont Resort! The 2BR cabin was clean, cozy, and exactly what we needed for our family of six. We brought slippers after reading a review about the floors, but everything felt fresh and well-maintained.

The forest setting was beautiful, and being so close to town made it even better. The cabin gave us plenty of space, and the kids could be loud without us worrying about bothering anyone. Jonathan and his team were so kind and welcoming, which really made the experience special.

We loved the on-site restaurant and the Berkeley Springs Brewpub nearby. Cell service in the rooms was spotty, but disconnecting for a bit wasn’t a bad thing. For the price, it’s hard to beat what Coolfont offers. Highly recommend and can’t wait to come back!

Service: 4

Went here to try the tree top restaurant here.
I wasn't impressed with the wings and salad bar honestly. The wing flavors weren't kept in stock. The entire time I was there for good hour I would say there was no old bay wings. The salad bar station sauce cups kept going out of stock & the options at the salad bar weren't that fresh and tasted sour. The bar didn't have frozen margaritas cause machine was off. I have been to many different places for wings and salad I wouldn't recommend here that's just my opinion from my experience.

It was a wonderful weekday stay at Coolfont Resort. As we checked in, we were welcomed by the Front Desk personnel, the restaurant staff are friendly too. There was an arcade downstairs in the main building, where in my kids played claw machine, car race, pinball machine and many more, we had fun too. The restaurant is great, cozy ambience and good food. We stayed at the Woodland house, the room we had is spacious and it includes a living room, bedroom, bathroom, and a balcony. It was clean and relaxing especially the jacuzzi. We love our stay there that my husband wants to go back summer time for a probably longer stay so that we can enjoy some outdoor activities and their indoor pool.

Service: 5

M & I wanted to see a friend of ours who is working at the Treetop Restaurant & Lounge. We had the chili, seafood chowder, and a cheeseburger. The soups were good, but the cheeseburger was AMAZING. Good flavor and a great bun. However, the cocktails ... what can I say?! Maybe I am being partial but our friend Dennis is a very talented bartender. I had to try his Campfire Cocoa, yummy! M had a Brandy Alexander (made the original way with ice cream: cool, slightly sweet) and a perfectly balanced Sazerac. We are looking forward to going out there again very soon. M & I were also impressed with what we saw of the resort and are thinking of staying a weekend - maybe in the Spring.

Service: 5

Coolfont Resort had newly renovated cabins that are spacious and have two huge jacuzzi bathtubs. The rooms are spacious. The conference room at the resort can handle several hundred attendees. The catered food was adequate, but you're better off eating at the bar or in the dining room. The grounds are lovely . I recommend this place as a quaint CLEAN country place to rest and unwind. Don't go home without trying their HOT PRETZELS. SO MUCH FUN!

Service: 4

Do not be in a hurry they are short staffed but the service and food and customer service they did provide was top notch. Just understand they may be short staffed. If u buy off Expedia u think u get a cabin. But it books a motel room. Just talk to customer service and they will fix it for u. Loved the peppermint cabin

Rooms: Multiple rooms with multiple hot tubs and the tubs were very clean!

Nearby activities: There is a fitness center with tennis court gym indoor heated pool with hot tub in the public area

Walkability: Many trails to hike

Food and drinks: Restaurant connected to resort. Liquor store about 15 min away

Service: 4

Delicious food and drinks

Service: 5

Great meal on Wednesday at TreeTop Restaurant. $14 All You Can Eat wings, salad baked potato. And all very tasty.

Food and drinks: Reasonably priced drinks

Service: 5

Used to walk here to hang out with friends!! It has changed but once you step inside brings all the memories back!!

Food was good - T bone was tender and cooked just right! Mixed drinks are excellent!
The staff were friendly and worked as a team to compensate for our waitress who was clearly on something. She wandered around the restaurant, put our order in with the kitchen 25 minutes after we placed the order. Dinner without appetizers or dessert took 2 hrs! The bartender, hostess and the kitchen staff all were running around trying to cover her tables.
I don’t want to ding the restaurant as the waitress was new and I doubt that she will be there long.
Another waitress who clearly has worked there for a while was hustling and never stopped.

Service: 3

The resort was beautiful inside and outside. We went there for dinner, which was very good food. But we had Halee as our waitress and it took 30 minutes to get a couple drinks
from the bar. It took an hour to get glasses of iced tea and entrees. Other waitresses the hostess and kitchen staff had to take over for Halee because she appeared to be under the influence of some unknown substances. The rest of the restaurant staff apologized for Halee dozens of time. I tipped them personally.

Service: 3