Food Among the Flowers
513 Tennessee Ave, Charleston
(304) 345-7994
Recent Reviews
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Completely disappointed and embarrassed. Ordered A arrangement for a funeral instead of getting a phone call or email. The flowers were delivered looking nothing like what was pictured on the website. I understand that things might’ve been out of stock, but I would’ve appreciated if someone would’ve contacted and said hey this is what we have available for today especially for the price that was paid
THE END OF AN ERA!! But hope persists . . .
I’ve been buying from Food Among the Flowers since the 1990s and have spent thousands of dollars here over the years. The arrangements used to be full, beautiful, and an excellent value, and the service was always friendly. Over my last few orders, though, I noticed a decline: even with the premium upgrade, the bouquets felt smaller and less impressive than what I had received in the past. I later realized my recent orders were being filled by Winter Floral and Antiques, which now owns Food Among the Flowers.
When I called to share my concerns, the employee I spoke with did not seem very interested in retaining a long‑time customer, and the conversation left me disappointed. Not long afterward, the owner reached out directly, expressed concern about my experience, and said he wanted the chance to correct any mistakes and make things right. I genuinely appreciate that effort and feel it speaks well of his intentions and his commitment to customer service. That said, the recent arrangements still haven’t matched the quality and value I remember from years past, so I’ll be looking at other options for future orders, even as I recognize and appreciate the owner’s attempt to address the situation.
The best restaurant Ever. Thank you all. Good old times.
The best restaurant Ever. Thank you all. Good old times.
My husband sent 4 STUNNING bouquets to me. The flowers were so beautiful & staff friendly!
DO NOT GO SHOP HERE UNLESS YOU WANT TO BE DISAPPOINTED!
Since these people are rude and IMPOSSIBLE to communicate with, they have left me no choice than to post about it.
I got married a few weeks ago in Charleston. I initially met with Lauren Jackson, the manager, a few months before the wedding. After meeting with her and discussing exactly what I wanted, I felt very confident in them.
Fast forward to a week and a half before the wedding, I get a call saying that they have discontinued my flower order due to not paying the down payment. After insisting that I had paid the down payment on time (with the manager might I add) they did some digging and finally found that it had paid on time. Seems like they should have called a little bit sooner than a week and a half before!
On the day of the wedding, I got a call from them asking where my wedding was being held. They went to the WRONG VENUE! How?!
Once they finally showed up to the correct place, they seemed extremely disorganized and unprepared. I paid for an arch that did not even get properly used due to winds. They did not have a good solution for keeping it standing or to stabilize it.
The bridesmaids bouquets essentially had zero blue, even though I specifically wanted blue flowers. The isle arrangements were meant to be for pedestals, but instead they were arranged to be on the ground.
I did not receive my bouquet until right before we could start pictures due to their untimely arrival and disorganization.
After COUNTLESS mistakes, they never even tried to apologize for any of them.
There is no excuse for the amount of stress that they caused me due to their disorganization. I do not recommend wasting your time with them.
DO NOT GO SHOP HERE UNLESS YOU WANT TO BE DISAPPOINTED! Since these people are rude and IMPOSSIBLE to communicate with, they have left me no choice than to post about it. I got married a few weeks ago in Charleston. I initially met with Lauren Jackson, the manager, a few months before the wedding. After meeting with her and discussing exactly what I wanted, I felt very confident in them. Fast forward to a week and a half before the wedding, I get a call saying that they have discontinued my flower order due to not paying the down payment. After insisting that I had paid the down payment on time (with the manager might I add) they did some digging and finally found that it had paid on time. Seems like they should have called a little bit sooner than a week and a half before! On the day of the wedding, I got a call from them asking where my wedding was being held. They went to the WRONG VENUE! How?! Once they finally showed up to the correct place, they seemed extremely disorganized and unprepared. I paid for an arch that did not even get properly used due to winds. They did not have a good solution for keeping it standing or to stabilize it. The bridesmaids bouquets essentially had zero blue, even though I specifically wanted blue flowers. The isle arrangements were meant to be for pedestals, but instead they were arranged to be on the ground. I did not receive my bouquet until right before we could start pictures due to their untimely arrival and disorganization. After COUNTLESS mistakes, they never even tried to apologize for any of them. There is no excuse for the amount of stress that they caused me due to their disorganization. I do not recommend wasting your time with them.
I do not recommend. Flowers were never delivered. Reason because they ran out of what I picked. However, with them knowing this they never reached out to remedy the situation. They were supposed to refund. I guess i will be visiting them soon.
They wouldn't answer my contact attempts. I went a month with no response and still do not have one. Their old reviews show great customer service, so they may have had a change in management. If you are looking for a communicative florist, especially for a wedding, I would advise you to look elsewhere.
product delivered verses what was advertised is a bit disappointing. If this had been a pick up order i’d have cancelled on the spot and asked for my money back.
Restaurantji Recommends
You made my wedding beautiful, thank you.
You made my wedding beautiful, thank you.
Amazing people and very personal. They remember all of their frequent customers. Lots of different arrangements to choose from.
Outstanding Charleston business. Always friendly and helpful. Tons of arrangements to choose or they are willing to make custom arrangements or willing to work with you on a specific budget. Flowers are always fresh and look great.
Food Among the Flowers is my best discovery this year. These pro's have done all of my orders so beautifully and their service to the customer is stellar. If I could give more than 5 stars, I would. It's well deserved.
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