Dunkin'

$ • Coffee Shops, Donuts

Hours today·

About Dunkin' Donuts

The Dunkin' restaurant provides a pleasant experience for customers, with friendly staff and satisfactory cold brew offerings. Despite occasional long lines, the team efficiently handles the flow of customers. The energy "sips" in various flavors are recommended. However, the drive-through order accuracy could be improved by upgrading the speaker system. This location is cleaner and better staffed than others, with proper mask-wearing. While the overall experience is satisfactory, there is room for improvement in ensuring correct orders are delivered to customers and notifying them when their order is ready.

The staff is known for their kindness, often leaving personal notes on customers' bags, which can brighten their day. The breakfast items are consistently delicious, and the team at the drive-through window is generally friendly and helpful. However, there have been instances where the ice caramel coffee has been served in a less-than-full manner, and a customer reported a rude interaction with an employee named Allyssa.

Despite these occasional issues, the location is highly regarded by customers. One reviewer mentioned a positive experience during a recent visit, where a manager promptly assisted with a spilled drink and provided a replacement coffee and paper towels, demonstrating the staff's commitment to customer satisfaction.

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Dunkin' Donuts Reviews

3.2
221 ratings
5
42%
4
13%
3
10%
2
11%
1
24%
Food
3.4
Atmosphere
3.7
Service
3.6

Share your opinion about Dunkin'

Drove thru this morning and got a bagel with cream cheese. Very disappointed - bagel was hard and cold, like it was made yesterday - coffee was lukewarm at best. Won't be going back for a longggggg time
I don't know who did this drink for me. All I remember is I came in the weirton store and she told me that she normally works in the back and it's been 3 or so months that she was in front and it took her a minute to remember where the buttons were. She was the nicest person. Anyways she made the best drink I've had and I am a loyal customer for at least 7 years. Keep up the good work.
My order was correct and the girl at the window was nice

Read All Reviews(221)

Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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