Tim Hortons
$ • Coffee Shops, DonutsAbout Tim Hortons
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Tim Hortons Reviews
254 ratings
Share your opinion about Tim Hortons
Very good coffee i was in Canada for 5 days and i have a cup every day
Had such a great experience thanks to Simar! She was so kind, friendly, and welcoming. Her smile and positive attitude really made my day. Excellent service! ☕❤
I usually come here to get my morning coffee, but unfortunately, I’ve had several disappointing experiences with the staff.
Almost every time I visit, my coffee order is not made correctly. When I politely ask for it to be corrected or remade, I’m often met with an attitude and rude responses such as, “Your coffee is the right one you ordered.”
Why should I have to accept and drink a bitter or incorrectly made coffee when I’m paying...read full review
Almost every time I visit, my coffee order is not made correctly. When I politely ask for it to be corrected or remade, I’m often met with an attitude and rude responses such as, “Your coffee is the right one you ordered.”
Why should I have to accept and drink a bitter or incorrectly made coffee when I’m paying...read full review
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
Tim Hortons is a busy restaurant that handles breakfast and lunch rushes well, though it struggles with night shifts due to understaffing, leading to long wait times and mistakes on orders. Despite these challenges, the staff members are friendly and try their best to accommodate customers. Bianca, a standout employee, is known for her personable nature and welcoming smile, making visits more enjoyable for regulars. Recently, on a busy day during the stampede parade, the team performed exceptionally well despite the chaos, maintaining their composure and delivering good service. However, the restaurant's app can be unreliable, and orders may be fulfilled incorrectly.
The restaurant faces issues with cleanliness and safety, as it has become a hub for homeless individuals who occupy tables and leave trash behind. Customers have mentioned that the homeless people outside and begging for change while waiting in line can turn them away from this location. Despite these challenges, the staff, including Vanissa and Cheezy, are described as hard-working, friendly, and always wearing a smile, which makes the customer experience more enjoyable.