Gong Cha Ultima

Name: Gong Cha Ultima
Address: 10236 103 St NW, Edmonton, Alberta, T5J 0Y8, Canada
Telephone: (780) 244-2288
Price range: $
Rating: 4.2

$ • Cafe, Coffee Shops, Juice Bars & Smoothies

Hours:
10236 103 St NW, Edmonton
(780) 244-2288

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About Gong Cha

Gong Cha Ultima is a popular boba tea establishment located on the second floor of the XO Bistro. The reviews of this restaurant highlight a mixed experience, with both positive and negative feedback from customers.

On the positive side, the products, such as the fruit teas and boba, are praised for their excellent quality. Customers have particularly enjoyed the Milk Foam Oolong Tea with boba, which was described as having the perfect level of sweetness and a great consistency of the boba. The service has also been commended, with the staff demonstrating professionalism and attention to detail in addressing any issues with the drinks.

However, the reviews also indicate some inconsistencies in the customer experience. Depending on the employee working, the service and quality of the drinks can vary significantly. Some customers have reported encountering staff who appeared disinterested or rushed, leading to subpar drinks that failed to meet their expectations. Additionally, the small size of the establishment and the potential for long wait times during peak hours may be a deterrent for some customers.

The recently added reviews further emphasize the positive aspects of Gong Cha Ultima. Customers have described the staff, particularly the barista lady, as "amazing," "super awesome and friendly," and deserving of a raise. The strawberry matcha milk foam and passionfruit green tea have been highlighted as exceptional, with the latter praised for its balanced sweetness and tartness, making it a refreshing and highly recommended option.

Overall, Gong Cha Ultima seems to offer a mixed experience, with the potential for exceptional boba tea and service, but also the risk of a less satisfactory visit depending on the staff on duty. Customers are advised to consider the timing of their visit and be prepared for potential wait times, as the establishment can get quite busy.