“Well the food is really fresh and hot.We stopped this KFC and order some family bucket 🪣.Everything came with fresh and hot.The interesting thing is that we are not familiar with menu but one of their employee named by Abreshmi was helpful and kind.She explained us and gave us a good deal which was worth price. OVERALL the Atmosphere was really good and Clean.Will recommend this KFC.They are top knoched in their services.“
“I recently visited this branch, and I have to give a huge shoutout to the evening staff—they’re absolutely fantastic! Every time we visited we’re greeted with warm smiles and efficient service that makes the whole experience enjoyable. Specially, Ekpreet stands out for consistently providing us with hot, fresh meals that taste like they just came out of the fryer. No soggy fries or cold chicken here; everything is perfectly crispy and delicious. The customer service is exceptionally well, with the team going above and beyond to ensure our orders are accurate. If you’re in the area during the evening, this crew makes KFC a go-to spot. Highly recommend! 5 stars all the way.“
“KFC always delivers with its signature fried chicken! The crispy, flavorful coating and juicy, tender meat never disappoint. The sides, like mashed potatoes and coleslaw, complement the meal perfectly. The staff are friendly and efficient, ensuring a quick and pleasant dining experience. KFC remains a top choice for a satisfying and delicious meal. Highly recommend!“
“We get take aways at times and unfortunately last 3 times they have packed wrong order for us. We call to speak no one answers, left voicemail no follow up is done and obviously there is no fixing it...🙄 but the food is made fast and is mostly fresh“
“Before going to this store, I called in first to make sure they are still open by the time I get there. My first time to see a KFC branch that's open 24/7(for the drive thru). And it was Shiela who answered my call(I was able to confrmed it when I got there). She's really amazing! Cuz she asked me if I want my order be prepared right away... Who would do that!? Well, we all know that in the fast food places, crew and staffs are always exhausted. But not Shiela! And when I got there, she took my order with a big smile on her face. And she never forgot to remind me to come back in two days as they also have good deals every Thursdays... I'm really happy I went here. Not only that the staffs are amazing, the place is very well cleaned too...
Kudos to Sheila and to the rest of the crews! Keep up the good work!“
“Great customer service.
Food was amazzing , store was tidy and quick service . Everybody working whom i interacted with were very kind and helpful.
Especially guy naming Mitul if not wrong ,he was so patient with all my customisations and he made sure to follow up about the food.“
“The food is what you expect from KFC, nothing special, but not bad either, what makes me write this review is the service, specially the trainee behind the counter, Angel, she really was an angel, with a great smile, I witness how she made every customer in the line feel“
“Walking into KFC, you're usually greeted by a familiar, no-frills atmosphere. The setup is straightforward, with a focus on getting your order processed quickly. It's a practical spot for a fast meal.
The service is generally efficient, and the staff aims to keep things moving. While the ambiance isn't anything fancy, the main draw is the convenience and the promise of a quick, satisfying meal. If you're looking for a reliable place to grab some fried chicken without any fuss, this KFC fits the bill.“
“In this address 3512 137ave. This is the only kfc that i want my food from. Me and my family always wants to have food delivered from here because its always fresh. Their popcorn is also the best!! We also sometimes do takeouts and all their staff is friendly.
I am grateful to have this nearby in my house.
Thank you KFC!“
“I've been to this location now twice and compared to all of the other locations I have been to this one has been the best by far. The food was super hot and fresh and tasted amazing. It was not dripping in grease and the chicken tasted fresh. Gravy was nice and thick the way its supposed to be. Loved it and will be back to this location in the future.
Parking: Only 1 complaint is the Parking lot is full of holes, craters. It's a real mess.“
“Last time when I come here , the girl at the front was so rude , but today the girl at the front was so friendly and polite , I will really appreciate her named navpreet . She changed my mind . The chicken she gave to me was totally fresh and hot . Must visit this kfc . Staff was so friendly and welcoming 🫶🏼“
“It's nice to be eat here,clean the lobby and a lot of parking area and the most important the food you will get fresh and Gravy so fantastic..staff so friendly too.Thank you for your good service and we will right back for sure so that I will give 5 star for all.💖🙏“
“This location was much better than the other 2 on the north side plus the person behind the counter actually spoke to me like I was a customer and not a bother. The food was super fresh as well the chicken wasn't sitting going greasy it was actually good!“
“KFC at Southgate Mall is a solid choice if you're looking for a quick and familiar meal. The restaurant is clean, and the staff are efficient, ensuring you get your food without a long wait. Prices are fair and in line with what you'd expect from any other KFC location. If you're craving classic fried chicken and fast service in a tidy setting, this spot won’t disappoint.“
“Always have great food here! The staff are always kind and polite. It can get busy but they clear the line very quickly.
When we want KFC we always go to this one as our food is always good - consistency is so important to fast food and they nail it.
Great staff and food!“
“As always, it doesn't matter when we have come here ALL Staff is amazing. Ahmed was our person tonight and gave excellent customer service. Smiling, engaging, friendly, all around fantastic service.
Highly recommend just to experience what excellent customer service is!!“
“I was in the drive-thru at 10h20 ordering 6 chicken tenders and I was asked... 3 tender sir ?? WtHell that don't sound similar at all so ... I repeated no 6 tender plz .. I drivevahead and turn on music
Get home with 3 tender disappointed loll
So.. i Went back (inside) and guess what the little girl that took my order came at me yelling at me that i didn't confirm the order again at the windows??? I was inside at 10h30 exactly and I hope the manager will look up and see her arrogance over the camera and fired that employer immediately that all she deserves“
“If I could give eight stars for the service here I would. Kajal went above and beyond in serving me today. I had a little bit of an interesting order and he was fantastic in taking it. Even when I decide to eat in versus taking out, he saw that I changed my mind midway walking out and came to me to give me a napkin. Really kind, genuine and generous guy. If I was running my own business, I would definitely try and steal him away from KFC lol
Great food as well. Thanks for the meal KFC. 👍“
“I came here and ordered a bunch of things and I realized that when I got home, there was an item missing and the chicken just wasn’t made as fresh as I was expecting, but the management rectified my concerns immediately and replaced everything and give some complimentary items for the inconvenience so even though we had some issues we left with a very good experience and the management and the staff at this location are very Polite, hard-working and I will definitely be back“
“Every time I’m craving for a chicken, this location is my go to spot. They always serve fresh chicken and gravy. Also, the customer service given to all customers is a topnotch! I would like to mention Vin for her exceptional order taking making it a great experience every visit.“
“Third visit and another great experience. Chicken,fries and gravyl was great. They actually put liners in the bucket of chicken this time so the bottom of the chicken didn't get so greasy. It was a bit of a wait but they were extremely busy so understanable.
The staff is great. You can tell this KFC isn't cutting corners like all the other KFC in town. Thank you staff!“
“Restaurant was very clean and welcoming, staff were very friendly and always have smiles on their faces! My food was prepared hot and fresh and as expected based from the initial interaction the service was very fast too! 10/10 would recommend for late night fried chicken cravings!!!“
“I'm really not sure why this location has such bad reviews. The lady was super nice to me. Constantly smiling and super patient with other customers. Main they made the food really quick and it was warm and perfect. I have absolutely no complaints. It was really good“
“food is great and at reasonable price (compared to other fast food serving chicken). they kept innovating to satisfy the customer cravings. I always order extra crispy, just be sure to get it by lunch time as it runs out quickly. that being said, you know right away that you are getting your money's worth for tasty chicken sandwich.
the team here keeps a happy atmosphere which radiates on the service they provide to the customers. and thus, reflects in the quality of food served to customers.
This is my go-to place when I crave chicken or simply wants a place to hang out.
Dietary restrictions: there are vegetarian options in tacobell as both KFC and tacobell are in the same restaurant.
Parking: there is ample space for parking.
Kid-friendliness: the staff are all kid-friendly but the only downside is that they don't have kids meal.“
“Not impressed with how expensive KFC has gotten. Not sure why the chicken sandwich that I thought was advertising for older game day for $4. Cost $4.95.
I either remembered the advertised price incorrectly. Or KFC is not charging the advertised price.
Out of 3 bathrooms, only one in operation.
As a woman. I find it disgusting to see an urinal. When using a washroom.
Can't they discreetly be behind a partition in a family washroom.
Am I asking too much. Or has society just begun accepting everything. So we don't offend certain people.
Well I was offended.“