“The customer service is always fast, efficient and attentive at this location. If i need coffee, unless im up town i will go past most other locations to get to this spot.
The coffee is always hot and the proper amount of sugar and cream. The only thing is there lunch selection is limited due to there size, but they stock the good sandwiches any way! Just be respectful of the people in robes, wheelchairs or iv bars, remember they may not be able to stand in long as lomg as you. Not requirement but i feel they should have a dedicated line for patients.
Other than that, great service!
Parking: Parking may be limited, but if you are healthy, there is lots of street parking on blocks around!
Kid-friendliness: It is kid friendly, but there are hospital patients around, so be sure they use inside voices hehe (from an experienced uncle)
Wheelchair accessibility: Yes its in a hospital!“
“We are beyond grateful to Tim Hortons for stepping up as the Kids’ Activities Sponsor at this year’s Canada Day Festival! Their support helped us create a space full of laughter, creativity, and memories for Medicine Hat families.
It’s amazing to see local businesses like Tim Hortons investing in our community and helping events like this come to life. Hatters are fortunate to have a community partner like Tim Hortons whose impact continues to grow year after year. Your dedication to making a difference does not go unnoticed, well done, Tim Hortons!“
“We have noticed that this Tim Hortons on 13th Ave. in Medicine Hat is very clean. The tables are always wiped, and the floor is swept and mopped. We regularly go to two other Tim Hortons in Medicine Hat and neither one of them are kept anywhere near as clean as this one.“
“I enjoy coming here most times. The guys are quite pleasant but the ladies could defiantly improve their additude and manners. People wanna come back to places when people are nice. Keep up the possativity guys. And please guys don't sweep the floor next to customers while they are eating. Sweeping throws up dust and can ruin food and appetites thanks.“
“Great sandwich, hot/fresh coffee, only one thing that is huge putoff- one girl used her fingernails to scratch inside the tip of her eyes. The other staff had seemed to have gloves on and hainets. I'd give it a 4.9 if I could. It was clean and they seemed effient. It was slow so they had workers standing around joking.“
“I go here almost every day for my iced coffee with almond milk and it’s always made super good. Any other tim’s seems to mess it up most of the time. On top of that, they are always super speedy and friendly:) I never wait longer than 4 mins in the drive thru.“
“Well I'll start by saying I love timmies always have and the staff at this location was great only concern I had was the washroom was a disaster their was poo on the toilet seat paper all over the floor and just generally not clean yes I did notify staff but there was no urgency to clean it I was there for 30minutes and no one made their way to clean it despite only having 2 other customers come in“