Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
2312 N Brindlee Mountain Pkwy, Arab
(256) 803-0043
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
Place has really gone to hell. Waited in the drive thru 20 minutes last night for some thug to finally come to the window eating fries and running his hands repeatedly thru his nasty hair, opens the window and just looks at me and says, “sup”. Staff knows the rest of the encounter but this individual should not be working around food, the lack of hygiene around people’s food is disgusting, and then the attitude problem on top of that is too much. We sadly have the worst...read full review
I love the big jack burger. I order the fried green tomatoes got three tomatoes and fries. The grease had a bad after taste like it was so old. I watch the girl on drive thru eat food on the line when I pulled up to the open window. She then proceeded to eat more. Then I told her she should be happy I am not with health Dept as her eating at the drive thru window is a no no. She was like whatever. Not sure I will be back for a while.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
Jack's Family Restaurant is a small-town spot where the staff often know the older customers by name and enjoy friendly interactions. The dining area is generally clean, though the bathroom can sometimes be inconsistent. The restaurant offers decent food, with popular items like gravy biscuits, which are sometimes the best customers have ever had. The drive-thru is the only one nearby, making it busy at times, especially in the mornings. Condiments are conveniently available in the dining area. However, portions can be small, as seen with a 3 pc chicken snack that includes tiny chicken strips and few fries for $6.59. Food quality can vary; some meals, like burgers, may be disappointing if the bun is hard, though replacements are possible. Overall, Jack's provides quick service and friendly staff, but customers sometimes find the food or prices to be less satisfying.