Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
307 US-31, Athens
(256) 233-7085
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
Terrible customer service
Please fill the macaroni and cheese all the way up.
I like their chicken fingers and biscuits! Never had a problem til today. Order the big box of fingers they left out the biscuits. Have called twice and got disconnected. So yes I recommend but they owe me an additional 5 biscuits next go around! My order number was #30
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant receives mixed reviews. The food is often described as very good, with a big, flavorful burger and hot crispy crinkle fries worth the price. The staff can be friendly, helpful, and courteous. However, the restaurant has significant cleanliness issues. The store is very dirty, with a very off putting smell. The floor, restroom, and trash station are dirty, and the floor tiles throughout the dining room are black. The men’s restroom is filthy and unkept. Service problems include rude staff, allowing others to cut in line, and constantly missing items from orders. Customers are advised to double check their bag and pull every item out before leaving, as items are often missing. One reviewer noted a specific concern about the cook not changing gloves.