Starbucks Coffee Company
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Starbucks Reviews
270 ratings
Share your opinion about Starbucks Coffee Company
Normally the staff at any Starbucks are overly nice. The one in Birmingham had an emo girl or a guy (not sure 🤷♂️) that was passively aggressive because she had to remake my coffee. She acted as if it was no problem but then purposely slammed the equipment to show me she was not happy about it. If you don’t want to be cordial with customers then maybe she should get a desk job. I give that Starbucks 3 stars ⭐️⭐️⭐️👎. I’ve been a customer of Starbucks...read full review
I love Starbucks!! When I need a pick me up I look for that coffee
Really nice staff and it was very quick service
Hours
| Monday | 5AM - 8:30PM |
| Tuesday | 5AM - 8:30PM |
| Wednesday | 5AM - 8:30PM |
| Thursday | 5AM - 8:30PM |
| Friday | 5AM - 8:30PM |
| Saturday | 5AM - 8:30PM |
| Sunday | 5AM - 8:30PM |
Starbucks Coffee Company offers a calm and relaxing atmosphere, especially during mornings and daytime hours. It is well-maintained and clean, making it a pleasant place to sit and enjoy a coffee for hours. The staff is generally polite, welcoming, and attentive, with some employees providing exceptional service that enhances the overall experience. For example, customers have praised staff members for their professionalism, warmth, and willingness to go above and beyond to ensure drinks are made perfectly.
The location features a drive-thru, which can sometimes be busy, but employees handle the rush calmly. However, there are some issues noted, such as the app notification system that often informs customers their order is ready before it actually is, leading to waiting inside. Additionally, whipped cream is rarely added to drinks despite orders, and there is a desire for more dairy-free options, like vegan whipped topping and vegan caramel drizzle substitutes.
Overall, this Starbucks is a favorite for regular visits, thanks to its friendly staff and inviting environment, though some improvements could enhance the customer experience further.