Customers` Favorites
Customers` Favorites
“7/11/21 The crew working this evening should all get bonuses!! I have never seen a place so packed, inside and out, drive thru and nonstop Doordash. I was in the restaurant industry for a long time and probably would have walked out if I would have been working at Zaxby’s tonight. Not one time did I see an employee not smiling and providing 💯 customer service. Give them a raise boss!! Congratulations on hiring great employees! 🎉 🙌🏻 😎👍“
Customers` Favorites
“Staff was personable, excited about their restaurant, spent time with customers out in the tables, and the food line moved quickly. Simple and inexpensive menu. Good tasting food, which includes the sauces, chicken, fries, and Cole slaw - fresh all of it! Plus, they clean up after you. First time there and would return, but they are yet to be nationwide. Best chicken fingers that I have had in a long time.“
Customers` Favorites
“I love their golden fried chicken. Every place that fry chicken I take notice of to compare the look and what batter is used. Some places fry their chicken too long and the chicken gets dried out, hard, and dark. Not a golden brown. It seems that Popeye has a light breading that does not get that burned look or that over- coated, twice dipped look. I think, for now, that Popeye will be my place to go for fried chicken. Also, Popeye has a reward points system that I found did not work! I thought they purposely did not let the system accept the Rewards code in order to defraud me. I was determined to get my points recorded on my first visit to Popeye. So, I read the receipt, went on their website, and found a telephone number to call for help. That phone number for help, support, customer service is: 1-877-767-3937. The problem was: I would input the Rewards Code correctly and their system would continually say that the Reward Code was not correct. That was very frustrating. The young lady at Customer Service had me text or email a photo of my Popeye receipt with the Reward Code. She could see that the Reward Code was correct. She input the code and said the points are now on my account. Why would their system say the code was incorrect when it was correct? She could not or would not answer. Maybe the system tells everyone that their code is incorrect because Popeye really does not want to honor the reward code system and had the system programmed to say the codes are incorrect. That way, Popeye does not have to honor reward codes not entered for a reward. Makes sense to me. If you encountered this type of response to entering correctly a code and the system kept saying the code is incorrect, then respond here. Before all that, I had to create an account at the Popeye app. The Reward Points help reduce your bill the next visit to purchase at Popeye. Also, keep your receipt because there are rewards on the back of the receipt! Mine say "Enjoy two pieces of chicken and a biscuit FREE with the purchase of a large drink". You have to scan a bar code and get a validation code. Remember to enter the validation code on the back of the receipt. This can be done online or on the Popeye app. Hope you get to try Popeye fried chicken.“
Customers` Favorites
“Cress is literally the best general manager period!! Honestly whatever you’re paying him isn’t good enough. Y’all can’t afford him. Was talking with a couple while waiting in line. They stated how they stopped coming but started back because of Cress’s service and quality of the food.“
Customers` Favorites
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“Good food, clean restaurant, friendly staff. Great spot for a quick lunch.
It is counter service to order and they bring the food to your table.
I avoided trying it for a long time, as I don't care for chicken salad but I decided to try it and found other options. The soup is really good too.“