“Every time we visit this KFC in Guntersville, we have experienced nothing but friendly, prompt and professional service! We love this place. More restaurants should take lessons from this crew on how to treat folks! KFC in Guntersville has a new meaning... "Kind and Friendly Chicken". 5 stars across the board!Parking: More parking than needed!Kid-friendliness: My grandkids live it here.Wheelchair accessibility: No issues.“
“3 stars on service just because their DT line is not set up for optimal service. Line was backed up at order taking point, which caused the line to wrap the building, blocking others from being able to get out/leave the lot. This is not the fault of the OT, as she was quick as she could be & efficient in the OT process. Cashier & present window were also quick & efficient. The dynamic of the parking lot/DT lane need upgraded. Staff was absolutely wonderful.“
“I got off work Friday tired and wasn't going to cook called Albertville location Talked to Latasha/ Latisha she was so friendly We have a complicated order always it's never done right no matter what kfc we go to But this time it was We see a lot of negative reviews on places to eat and not enough positive If public knew how much work goes into a order A call in A drive through They would be a lot nicer It's getting easier and easier for ppl to stay at home instead of doing right thing and working Thank you for making our experience amazing I don't know you but can tell you go that extra mile for your company and I wanted to see that you rewarded Kfc is the best chicken I've ever eaten and with management like her you will most diffidently get a positive return“
“Food was great. Service was questionable I was handed two drinks that had coke spilled down all sides of the cups,practically spilling on my shirt and lap. I asked for napkins the guy at the window said they were in my bag...they were not. Guy also at the window was talking to two other workers and was paying 0% attention to what he was doing“