Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
14445 US-431, Guntersville
(256) 486-9399
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Jack's Family Restaurant Reviews
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Do not go to Guntersville Jacks unless you want inedible food!!!
The cheeseburger they gave me last night looked like it had been dipped in water and left sitting all day. When I called to speak with a manager they didn’t seem concerned.
Said they’d give me another lol, no thanks.
Considering the LAST time I went through there, they gave me a pink cheeseburger, I guess it’s my fault for even giving them another chance. But I can tell you the absolute...read full review
Do not go to Guntersville Jacks unless you want inedible food!!!
The cheeseburger they gave me last night looked like it had been dipped in water and left sitting all day. When I called to speak with a manager they didn’t seem concerned.
Said they’d give me another lol, no thanks.
Considering the LAST time I went through there, they gave me a pink cheeseburger, I guess it’s my fault for even giving them another chance. But I can tell you the absolute...read full review
This morning while the drive thru was backed up to the road I decided to go in. The rude girls behind the counter were talking loudly about playing with themselves…. And one said I don’t do that here, I do that at home. Gee…. I’m so glad they had time to talk about that. The kitchen guys were laughing and NO ONE was working and the manager??? She stood right there and never said a word. I turned and left. NEVER again.
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
People in Guntersville Also Viewed
Jack's Family Restaurant in Guntersville is known for its busy breakfast hours and hardworking staff. Many customers appreciate the friendly service, especially from employees like the cashier who managed stress well. The Chicken egg and cheese biscuit is a popular choice, praised for being fresh, hot, and served quickly. While most reviews highlight good food and efficient service, some diners express disappointment over the small portions of fries in combo meals, pointing out issues like shrinkflation. While the food quality remains consistent, there are occasional concerns about staff training and wait times, particularly during busy periods. Regulars enjoy the familiarity of the staff, who often remember their orders, creating a welcoming atmosphere. However, some experiences have been marred by delays in the drive-through and unprofessional behavior from management. Overall, Jack's Family Restaurant has a mix of positive and negative reviews, reflecting both its strengths and areas for improvement.