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Customers` Favorites
Customers` Favorites
“I took my granddaughter into Crumbl for the free thin cookie offered, along with putting in a 6 CT order. I had to ask how to get the free thin cookie. The employee wasn't very nice & said it had to be on the app. I spent several minutes & couldn't find out how. She also tried on my phone, then got the manager who was training someone @ the time. It wasn't on the app, but their screen. The 2 had words between themselves in front of us. I just didn't feel very welcome & spent about $25 on 6 cookies, which is kinda ridiculous.“
Customers` Favorites
“Rude, and slow. Wait times are too long, and employees serve you based on how loud and frequently you complain instead of how long you've been there. Also helps if you're POC. They're the only ones who seemed to have gotten out in less than 20 minutes consistently.“
Customers` Favorites
“Absolutely delicious 😋 Sorbet and Italian Ice! Coconut Cream was my Favorite! The staff was friendly and welcoming! Traveled from NC to visit family and will make this a regular stop for all future visits to Birmingham Area!“
Dessert • $
“I ordered my husband a cookie cake online and it was perfect. I put a bunch of ideas in the description box and they made the perfect design. So cute and funny! Thank yall so much for being creative and making his cookie cake special!! He loved it for his 25th Birthday!!!! Thank you, thank you, thank you!!!! They truly went above and beyond!“
Recommended
Customers` Favorites
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“I had such a great experience at Crumbl! The cookies were fresh, soft, and tasted amazing. The staff was super friendly and the service was quick. I also love how they have different flavors to choose from every week. Definitely one of my favorite places to get a sweet treat, and I’ll definitely be coming back! 🍪💕“