Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
5900 University Dr NW, Huntsville
(256) 895-7761
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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This has got to be without a doubt the slowest restaurant in town. I don't understand how you have 10 employees in this place and still have to wait in line 30+ minutes. It is always the same group of employees in there on a Friday night that doesn't have the least sense of urgency. Everyone that is preparing food does not have a hairnet or hat on. They absolutely don't care and it shows.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers good food with generous portions, and the friendly service helps make up for some issues. Customers have noted that during busy times, the restaurant can be unorganized, especially with long lines and a lack of communication about order readiness, as they don’t call out names. When placing a mobile order, customers often have to wait behind those ordering through delivery services like DoorDash, which can cause frustration since the main line may be empty while people wait for their orders to be fixed in the small to-go line. The restaurant is located on University Dr and is known for its tasty dishes, but the availability of the signature Chipotle honey vinaigrette dressing can be inconsistent, leading to disappointment. The restaurant sometimes struggles with cleanliness, with trash left on tables and on the floor, and limited utensils at the drink area. Despite these issues, many customers appreciate the good amount of food and friendly staff, and acknowledge that the wait times are due to the custom-made food. Improving cleanliness and communication could make the experience even better.