Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
1648 Montclair Rd, Irondale
(205) 957-2229
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Chick-fil-A Reviews
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I’m been stuck in the drive thru lane for twenty five minutes now. This also happened the last time. I had hoped the slow service was a one time thing but I guess I was wrong. Don’t use the drive thru if you’re in a hurry.
This Chick Fil A has ridiculously slow service, and the last two times we’ve eaten there our order has been wrong. Today was Saturday and we ate inside for lunch. There were so many people behind the counter but only one was taking orders. And gone are the days when the workers would tell you it’s a pleasure to serve you or apologize when your order is wrong. Unfortunately, we intend to avoid CFA in the future. They’ve managed to go from being the best in fast food service...read full review
This Chick Fil A has ridiculously slow service, and the last two times we’ve eaten there our order has been wrong. Today was Saturday and we ate inside for lunch. There were so many people behind the counter but only one was taking orders. And gone are the days when the workers would tell you it’s a pleasure to serve you or apologize when your order is wrong. Unfortunately, we intend to avoid CFA in the future. They’ve managed to go from being the best in fast food service...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 4PM |
| Thursday | 10:30AM - 4PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A offers quick service with freshly prepared food and is generally efficient, even during busy times. The drive-thru process is well-managed, and employees are often friendly and helpful, although some have been criticized for being slow or unfriendly. Customers have experienced overcooked nuggets and missing items in online orders. The restaurant maintains wheelchair accessibility and a reputation for good fast food. Recent reviews mention that service can vary, with some customers facing unpleasant experiences, especially with staff training or customer interactions. Despite these issues, many customers appreciate the option to use the Chick-fil-A app for rewards and the overall quality of the food. The location has a smaller parking lot, which can make parking awkward, but staff do a good job in handling drive-thru orders quickly. The restaurant's staff, including managers, are often praised for making customers feel welcome, and the food is consistently good. There are hopes for menu expansion to include more pescatarian options in the future.