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Customers` Favorites
Customers` Favorites
“Food is amazing and the staff are always helpful and attentive.“
Chicken • $
Customers` Favorites
“Caroline really makes this Hattie B’s a wonderful experience right from the very start! She is kind and is so helpful explaining the menu! First impression 11/10! I ordered the sandwich with a side of bacon grits and both were fantastic! I would highly recommend coming here if you visit Nashville. On the flip side, if you ever happen to find yourself in Maine, come visit me at Morning Moose Coffee! You won’t be disappointed!“
Customers` Favorites
“I can’t stop thinking about that chicken. Went to Bham for work and walked there twice to get it. Now I’m Finna fly back to Alabama just to have it again!“
Customers` Favorites
“Wings, waffles & smothered fries are the best in town! Anytime you see their truck stop by! You won’t be disappointed!“
Customers` Favorites
“Best fried chicken I have ever had.“
Customers` Favorites
“Great experience as usual! Evan was very cheerful and a delight!“
Customers` Favorites
“This Chick-Fil-A is fast! We just went through their drive-thru at 7:30 am and the whole experience took 2 minutes. Yall are doing an awesome job!“
Customers` Favorites
“Best chicken salad Ive had with various selections of flavors. Love it“
Customers` Favorites
“I order weekly to take lunch and meet my wife at her job. I might not spell this right but Makena who works at the window is absolutely awesome! She has the best smile and is great at her job. I just thought she should get a shout out for doing such a great job!“
Customers` Favorites
“Everything 5 stars. Just busted from almost 4hours away with my family for a doctor apt for my daughter and YALL!!! Food was amazinggg , everything was bomb.com. I was so scared being from out of town and trying something new but they DID NOT disappoint. Customer service amazing so kind and understanding. PRICES WERE ASTONISHINGLY REASONABLE . My sister got a funnel cake that she didn’t care for and they refunded her AND offered a free banana pudding for the inconvenience. We are otw back home full and happy . Thank you guys so much for a great time not a long one 😉
Oh and we ate our food so fast couldn’t even take pictures lol but it was a beautiful site I’ll tell you that lol.“
Customers` Favorites
“I just absolutely love this place! The milkshakes are top notch and it's always clean and the food is delivered fast but very fresh.“
Customers` Favorites
“Awesome people and food. just hate it's going to be 6 months for rebuild. I appreciate the friendships I have made there. Hopefully all will remain with company. Wesley is the best. I will take good care of the cow.“
“I went with my son and his class yesterday while on their field trip. Enjoyable experience, very helpful staff. It was kind of entertaining, there were several people ahead of me in line and the staff called "next person please" and even repeat it several times and customers would just stand there and not move up... My point being, that takes patience! Never heard anyone being disrespectful at all. Have a blessed day.“
Customers` Favorites
“Great service and restaurant. The new layout of the parking lot is a bit weird, and the employees do their best and are all very polite, but you run the risk of becoming trapped in the drive thru if theres any kind of hold up ahead of you, bc theres no way to exit the lanes after you get into them due to the new parking lot layout.Recommend ordering on the app and picking up in store or getting curbside to avoid the drive thru, esp if you have anxiety or any agoraphobic tendencies related to driving“
Customers` Favorites
“The Chick-fil-A at this location was amazing!!! Thank you Tucker!!
I have always regarded Chick-fil-A as a company that sets the standard for exceptional customer service, which is why my experience at Chick-fil-A in McCalla was so disappointing.
About a year ago, Sydney, the Marketing Coordinator at the McCalla Chick-fil-A, graciously offered our church, Friendship Baptist Church, 59 cards for free chicken biscuits to use on our church trip to the Ark Encounter in Kentucky. Because we were still in the planning stages, I was told there was no time restriction and that I simply needed to call when our departure date was finalized.
When it came time for our trip, I contacted Sydney, who informed me she was no longer in that role but assured me the offer would still be honored. She referred me to April, the new marketing representative. April was very kind and told me she didn't anticipate any issues but needed to discuss it with the restaurant manager before confirming.
Unfortunately, after waiting several weeks without hearing back, I contacted April again and was told that management had decided they no longer provide those promotional cards. Needless to say, I was extremely disappointed. More importantly, our congregation—many of whom are senior citizens—was disappointed because I had already shared the good news that Chick-fil-A would be providing complimentary chicken biscuits for our trip.
Thankfully, this story has a much better ending.
I reached out to the Chick-fil-A at Midtown Plaza in Birmingham and spoke with Tucker, one of the managers. After hearing what had happened, Tucker immediately stepped in to help. Not only did he honor the original commitment by providing the 59 breakfast cards, but he also contacted the Chick-fil-A in Kentucky to ensure they would accept the cards when our group arrived.
Tucker demonstrated the level of customer service that has made Chick-fil-A's reputation so strong. His willingness to help restored our faith in the Chick-fil-A brand.
As a person of faith, this experience reminded me that God always has a ram in the bush. While one location was unable to keep its promise, God provided someone else who could. Thank you, Tucker, for your kindness, integrity, and willingness to serve our church family. You made a lasting impression on all of us.“
Customers` Favorites
“We had a small miscommunication while ordering, The good.
Workers in here We're able to slow down and explain to us.And help make our meal extremely satisfactory.. Everyone here is extremely proper.I would suggest this chick fil a over any other one“
Customers` Favorites
“Vestavia location has always been fantastic. It's rare I have any issues, but on those rare occasions they have taken care of everything. One time I accidentally hit I was there when I wasn't and needed them to wait and they did. Another time, I never hit I had arrived or even went close to there and my order had been made and been sitting for an hour, bc it took longer than I expected to get there. They remade it quickly. The manager on duty at the time was very kind. I hate I didn't get her name. Thank you guys for being awesome.“
Customers` Favorites
“This was some of the best KFC I've eaten. Very clean store and great customer service. I will dine in at that location again.“
Customers` Favorites
“That strawberry hibiscus drink from Chick-fil-A really is good. It has that refreshing fruity taste without being too heavy or overly sweet. Especially cold on a hot day, it hits different. The strawberry flavor mixed with the hibiscus gives it that smooth little tang to it.
A lot of people sleep on their seasonal drinks because everybody goes straight for the lemonade or sweet tea, but some of those specialty drinks are actually the best thing on the menu.“
Recommended
Customers` Favorites
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“I really enjoy the Fish, shrimps, slaw, okra, fries( normally don't eat fries) Lemonade drinks are the best. It's slower service than what I'm use to, otherwise the batter used on fried foods is delicious. The staff is very kind.“