Jack's Family Restaurant
$ • Fast Food, American, Burgers
Hours:
11330 AL-157, Moulton
(256) 410-8640
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
Share your opinion about Jack's Family Restaurant
when they first opened it was great the team was friendly helpful and the ordered were right.Then you moved the good manger and put ones in that were rude disrespectful and can't get the ordered right.So we have t been back since my surgery in Aug.we go to piedmont ala when we can
Poor customer service!! Waited 14:35 minutes for a order inside with no one in front of us, while the shift manager filled door dash orders instead. Then didn't get 2 simple Flap Jack specials correctly!! No eggs on either order. Definitely did not receive the order correctly!! Priority should be given to the customer who comes inside to order!! Then he was rude and a bully!! I guess because I'm a senior citizen!! Winchester Rd. Do better on Saturday morning's with your inside...read full review
I just recently ordered through the app for the Ocilla Georgia location, and a receipt was emailed to me and money has already been pulled from my account, but yet when food was to be picked up they claimed there was no order from me and no money should've been taken from my account yet when showing them the receipt they claimed that wasn't enough proof, but I have a literal receipt showing the time and date of my order and that money was taken out of my account, I just want my...read full review
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
People in Moulton Also Viewed
Jack's Family Restaurant receives mixed reviews. Some customers praise the amazing team for hot, fast, and correct food, even during a rush with a school bus of about 50 kids. Others note great lunch service and improved customer service. However, complaints mention ice that tastes like old cooking oil, with filters needing changed at several locations. Morning service is great, but portion sizes have gotten really small, and a sausage biscuit is not going to fill you up. At 8 pm at night, the service is bad and the food is gross.