Marble Slab Creamery
$$ • Ice Cream
Hours:
3000 Cahaba Village Pl Suite 120, Mountain Brook
(205) 573-6115
Marble Slab Creamery Reviews
Terrible customer service at this location. A bunch of kids who seem not to care. There were 4 kids behind the counter and only 1 of them was actually working. The other 3 were not friendly and I had to ask for help. They didn't have what I wanted, and said they couldn't make it. Then the person checking me out had the nerve to ask for a tip (when she didn't help me and told me they couldn't add white icing to a plain cookie cake for me). Ridiculous. Will not be back.
The ice cream is ALWAYS delicious. However, there was a woman she said her name was Cris (which I doubt bc she was rude to my kids the whole exchange) I have 2 w allergies. She was scooping the ice creams w the same scoop so there was chocolate in the rainbow ice cream. One has a chocolate allergy. My daughter asked her if she can change scoops. She shook her head and walked away so the boy took over. He finished hers plus the other 4 we had….she continued to shake her head...read full review
Ratings
Hours
Monday | 11AM - 8PM |
Tuesday | 11AM - 8PM |
Wednesday | 11AM - 8PM |
Thursday | 11AM - 8PM |
Friday | 11AM - 9PM |
Saturday | 11AM - 9PM |
Sunday | 11AM - 8PM |
I never leave google reviews but this location was not good, I go to the Auburn location all the time and this Bham one was horrible. “Two” scoops was barely even one. The strawberrys were obviously frozen and tasted like a freezer. And the icing on the cake, a “convenience fee” when we went to pay. Which makes no sense considering paying with cash is the least desirable way to pay these days judging by all the “cashless” businesses, and we paid with a debit card so...read full review