Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
28161 AL-75, Oneonta
(205) 636-9866
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
7-2-22 10:35 am have been sitting in line 25 minutes and have not got to board to order yet. We are leaving and 3 cars behind us have too. THIS IS AWFUL!!!!!!!
Jordan,
You made a small incident turn into Great Service.
Thank you!!!
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 6AM - 10PM |
Jack's Family Restaurant in Oneonta offers a warm, welcoming atmosphere that feels like home. Visitors often mention the friendly staff who are pleasant, attentive, and work well together, creating a clean and well-stocked dining area. Many appreciate that the staff knows customers by name, emphasizing the family-like environment. The restaurant is wheelchair accessible, making it easy for everyone to enjoy their meals. The food receives mixed reviews: some customers praise the great food and service, especially mentioning the Jack’s Big Bacon burger, which looks just like the one in commercials, and the delicious chicken fingers at another location. However, there are occasional issues with order accuracy, and some meals, like chicken fingers and fries, may be cold or hard if not prepared fresh. Customer service experiences vary, with some noting excellent service and others mentioning attitude or mistakes by staff. Despite these differences, Jack's is recognized for its welcoming atmosphere, good food, and efforts to keep the store well-stocked and clean, making it a place that many feel like part of the family.