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“MUST READ... MUST READ...
Waffle House in Tiger Town Auburn, Al
I had a issue with my order where i place a togo order on a sunday during the busy hours after church... when i got home i realized there was a mixup with what i had ordered, I messaged the store via the Waffle House App and this is what happened,
Tempra(Unit Manager) and Sergio (District Manager) reached out the next day with nothing but the best intentions and that was to make sure i was able to be completely satisfied and be able to get what i needed... Tempra reached out with her personal number and said Hello I am ... and i understand that you had a issue with your order, she then listened to everything i had to say and asked me what she could do to keep my business... i then told her i just wanted her to know what happened and that i wasnt looking for this or that but even then she offered XY&Z
I realized then that SHE is a person who cares about the people who come to her establishment to enjoy the time with family and friends... She went above and beyond to make sure i was 1000% taken care of and now will only be a customer to her location... The other Waffle Houses are rude and always in a rush to get the customer out so they can play on their phones or smoke a cigarette, her location is almost always on point with all their employees being nice and personable and point... Tempra and Sergio I truly appreciate the way you both went above and beyond to make sure my wife and I were happy and taken care to the best of your abilities!! I will be back!!!“
“The Foxrun Pwy. Waffle House has the best cook Tony. He cooks it perfectly every time. They also have the best waitresses, Rachael, Zee, and Moe. Everyone is always friendly and helpful. This is by far the best Waffle House my husband and I have ever been to.“