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“Sept 2021~Pratt. AL inside TARGET. Wished I'd gotten the young barista girl. She was working alone, 3 people in line & she knew what she was doing! Helped me on decision on type of milk I wanted to use in my vanilla latte with whip cream. She had good personality, didn't seem rattled or nervous about the line & had my drink ready so fast. Who ever trained her did a A+ job, kudos to her parents for raising such a polite, friendly girl who smiled, greeted me & thanked me as I was leaving. Such a refreshing experience to have good customer service. Rare these days.“
“ZAY is absolutely amazing! This kind-hearted barista is 100% engaged and attentive to the customer. On my return from Montgomery to Birmingham, I ordered ahead my customary matcha latte to be retrieved from this specific location. When I entered the store, I beelined to the bathroom. Upon exiting the bathroom, Zay called me by name and told me where I could find my latte. He has seen me once before in the store…over a month ago. To my surprise, he recognized me and remembered the correct pronunciation of my name. My latte was prepared perfectly and the service I received from Zay was superb! Grateful!“