Firehouse Subs Saraland
$ • Sandwich Shops, Fast Food, Pet Friendly
Hours:
1402 Industrial Pkwy Ste 2, Saraland
(251) 405-2974
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
Share your opinion about Firehouse Subs Saraland
I just receive $100 bills from my bank right before I went to get food. It was an older $100 bill but it had the ribbon and it passed the marker test but if did not have the hologram face (which is in newer bills) but they would not accept my bill. I was embarrassed and was treated like a criminal. Your staff needs to be better educated on all money that is still in circulation and has not been recalled to destroy. I would suggest you place a picture of all working bills and...read full review
when you order a hook and ladder with only mayo lettuce tomato and get back to work to find none of the above but it has nasty mustard. you are one unhappy customer. it must be really hard making a sandwhich!
Good food!!!
Great customer service!
Highly recommend!
Will be back!
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Firehouse Subs Saraland is a restaurant that customers often visit for their subs, which they generally find good. However, there are some inconsistencies with orders that customers have experienced. Many have noticed that when ordering a foot long sub, one side of the bread tends to have more meat than the other, leading to a skimpy half. Additionally, common issues include missing items such as pickles, which many customers have reported forgetting from their orders, even when extra is requested. The kids meal, which advertises a firefighter's hat, has also disappointed some customers, as it has not been available on multiple occasions without prior notice.
Service can be good, although there are times when it may be a little slow. Some customers have reported unprofessional behavior from employees, such as loud talking about inappropriate topics near customers. Complaints about the freshness of tomatoes and the scarcity of lettuce in the sandwiches have also been noted. The restaurant appears to have frequent staff changes, with new employees appearing every week.