Chick-fil-A in Tuscaloosa

“Driving thru Tuscaloosa, we stopped at this location. Service was excellent and food was fresh & hot. Any staff we encountered was really nice & greeted us. I want to shout out Allison at the register. She was very patient,pleasant, cheerful, & helpful. She went above & beyond to not just take my order but to connect with me as a customer. From that connection she learned we were traveling back to Nashville & made sure before we got on the road that we checked everything & that we had what we needed before leaving. She was truly a pleasure & should be commended for her customer service.“

“I recently visited the newly opened Chick-fil-A and was thoroughly impressed by the outstanding service provided by Julie and the rest of the team.

They were incredibly attentive and efficient, making sure that every part of our meal experience was smooth and enjoyable. The staff's dedication to customer service truly set this location apart. Highly recommend stopping by for not only delicious chicken but also exceptional service!“

“I went at 12 when they were completely covered up and ended up having to leave to go to my class after I ordered my food on the mobile order app 40 minutes ago. Once I got out of class I came back and told them that I still hadn’t received ny food. The manager made it right and got me my food fast and even upsized my fries for free. They are always polite and I was impressed with how they handled it after seeing how swamped they were.“