Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
4467 US Hwy 231 Ste 231, Wetumpka
(334) 530-6066
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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went to the store one week tomica today and waited 15 minutes and nobody ever tried to wait on me they were trying to help a lady get the app put on her phone instead of waiting on customers
Terrible. Terrible service, terrible food. Waited 20 min. Got there at 4:45pm. Had to wait for chicken, then wait on fries, then wait on biscuits. By the time I waited on all of that, the order is wrong and all of the food is cold that has been sitting in a box on the counter. Why at 4:45 in the afternoon, would a chicken place not have chicken, or biscuits, or nuggets, or anything ready. Then not put the fries, or mash potatoes in the bag. Also, the one cheeseburger that was...read full review
I got to Jack’s today at 1-am and ordered two different burger combos for my husband and I for lunch! I am not one to complain that often but I was really expecting a hot and fresh burger at the time of day I arrived! They both were the driest burgers we have ever had!
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Jack's Family Restaurant is known for its friendly and welcoming staff, consistently making customers feel appreciated. Many reviews highlight the excellent service, with staff members often described as sweet, patient, and understanding. Customers appreciate the quick and efficient mobile ordering system, which has been reliable over the years, with food arriving hot, fresh, and mostly correct. The atmosphere is generally quiet and pleasant, making it a good place for a quick lunch or dine-in experience. The food receives positive remarks as well, especially the fried chicken and hamburger, which are described as very good. Fries are often mentioned as juicy and hot, although there was a note about some fries being cool and lacking salt on one visit. While most interactions with staff are friendly and cheerful, a few reviews mention minor issues, such as a scattered drive-thru server or slightly cooler fries, but these are usually addressed promptly. Overall, Jack's Family Restaurant is appreciated for its good food, friendly service, and nice location, making it a dependable choice for customers seeking a pleasant dining experience.