“My order was missing items when it was delivered using the app. I called and Trey did his thing. I work in customer service and this is what I call customer recovery. Apologized. Acknowledged the mistake. Took ownership and fixed the problem. Even though I didn’t get my food, Trey made it better. I had to do a review lol“
“The chicken sandwich was the best in town. The fries need alot of work. We didn't eat them. The kids working and the counter was very sweet and did a very good job at listening to our order. Very rare in restaurants these days“
“My order was missing items when it was delivered using the app. I called and Trey did his thing. I work in customer service and this is what I call customer recovery. Apologized. Acknowledged the mistake. Took ownership and fixed the problem. Even though I didn’t get my food, Trey made it better. I had to do a review lol“