Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
1877 E Williams Field Rd Suite 105, Gilbert
(480) 307-6990
Cold Stone Creamery Reviews
ProsConsPoor customer serviceEmployees were not lively or fastEmployees or store smelled strangeSome guy came in off the street with a dirty shirt to sling ice cream?Out of ingredientOne star - far below average
Why is the customer service so bad. 1 it takes so long to scoop the ice cream and put it in a cone I was there for like 10 minutes because everyone was slacking. 2 The manager is so mean I don't remember her name but it started with a L. Workers there are very disrespectful to fellow workers and customers. Stay very far way we need this place under better management or even better closed.
Ratings
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Tonight my boyfriend and I planned a date night, and decided to treat ourselves to ice cream. When we arrived, the employee with the dark reddish/purple hair was sitting outside on her phone, and seemed annoyed we entered. No hello, how I can I help, just "what do you want?" The family that entered behind us seemed hesitant on staying. When we said we needed just a moment she walked away and came back with the same "what do you want" comment. We placed our orders and it's basically...read full review