Wingstop in Gilbert

“I ordered delivery through the app and my silly self put the wrong city and zip code causing the delivery to go 16mins out the way. I attempted to update the address in the app and it did not allow me. I then called the store and spoke to Summer and the manager Raniesha who instructed me to cancel the order and start over; however, when ordering through the Wingstop app it does not allow you to cancel (which is frustrating I must add). Raniesha kindly mentioned she will let the driver know of the new address. I was on the phone when the driver agreed to bringing the food, but ended up taking the food to the address it was set up for. I went to the actual store where Raniesha looked out and remade the order. Appreciate the customer service but yall need to get that app fixed“

“This is the newer Greensburg, Pa location. I always like to start with the good. I paid $70 & parts we were very unhappy with. And I've been SO EXCITED TO GO HERE! The flavor of everything was great. Everything had great flavor. The sauces were good, the ranch, the seasonings... Starting off with the best thing. The cajun fried corn. I could buy that & literally just eat that. In my car, shamelessly. We got 10 & I ate 7 of them. The voodoo fries were good. They didn't have enough stuff for all of them, luckily I had gotten extra ranch & cheese so I put that on & sprinkled some Tonys on top. Some jalapenos would be a nice addition. I really hate that you can't eat there. I didn't know this until we got there. The chicken strips were so good... & while we were waiting for our food I told my husband. "I had to get some honey mustard bc you know how I feel about strips & honey mustard! I'm so excited!" Got home bc you can't eat there... & guess what I didn't have that I paid for? Honey mustard. So, I had to get some ChickFilA sauce out of my pantry. This did NOT make me happy, & it certainly was not the same. Here's the most depressing part of our experience (I'm still really miffed about the honey mustard bc I'm a condiment girl & if you're a condiment person you know that makes or breaks your meal for you if you don't have it)... The wings were pretty terrible. I'm not sure that the first thing that if someone says "Wingstop" that I should think is, "their corn is great". We got 40 wings. 20 of them came in a big metal container. They were the Korean Q... flavor good, wings bad. The wings were SO COLD & CHEWY. I live 5 min away. They didn't get cold that fast. Also, we got 10 of the Mango Habanero. Flavor was good, wings were hot. They were just so chewy! Like rubber. I spit so much of them out. They were hot, which means that the Korean ones were cold bc the other ones were still hot. I'm just not sure how to feel. I did have a big order, & plenty of people got their orders before me that ordered after me... that's fine, but my food should be hot. And it certainly shouldn't be unchewable. My favorite part is usually the skin, I love ripping off a crispy skin. These were literally rubber slathered in delicious sauce. Our Korean Q was spicier than the Habanero, too, just bc there was barely any sauce on the Habanero.“

“I had an amazing experience at Wingstop, and I especially want to recognize Nick for his outstanding customer service. He was friendly, professional, attentive, and went above and beyond to make sure everything was taken care of. You can tell he genuinely cares about the customers and takes pride in his work.

Employees like Nick are what make a great experience stand out. He has excellent communication skills, a great attitude, and clearly knows how to handle customers and represent the business. In my opinion, Nick deserves serious consideration for a management position. He has the leadership qualities and work ethic you want in someone running a team.

Wingstop is lucky to have someone like Nick on staff. Give this man a promotion — he’s management material for sure! 👏🔥“

“Came in here yesterday, 7/2, and had the pleasure of being helped by Brayden. I was super indecisive and he was patient and gave me time as well as his favorites which really helped me to decide. He was professional and quick while still being friendly. I usually go to the market location because it’s closer but after the service I received I would rather go a bit out of the way!“